Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Wilmington #6592 in Wilmington, DE is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wilmington, DE or call us at (302) 252-9906.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
146 reviews
5 stars
89
4 stars
17
3 stars
6
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and unprofessional behavior.
Staff Knowledge
Several customers highlighted the knowledge and helpfulness of specific staff members, particularly Cynthia, who consistently provided excellent service.
Store Management
There are complaints regarding the management style at the store, with reports of unprofessional behavior and poor customer interaction from some managers.
Service Efficiency
Customers experienced delays and inefficiencies, particularly regarding battery replacements and service wait times, leading to frustration.
Store Environment
The store is generally described as clean and well-stocked, but staffing shortages have impacted service quality.
- PPPortriceDec 3, 20251.0An employee at this Auto Zone (Caucasian, masculine woman) referred me to Atomic Garage. I will never again use a mechanic reference from this company again. I was taken advantage of and I'm out of $485.00. He allegedly changed my oil, however I've gotten my oil changed three times in this vehicle since I've purchased it and each time my oil life has went to 100%. My oil life was on 80% when I went to his shop and 80% after I left. Meaning there's no way he changed the oil. I took a picture of the 80% oil life so that the picture would be dated the same day I picked up my vehicle. I told him that my tag was expired and that I needed my car fixed in order to pass inspection he charged me $485.00 and 15 minutes after I left his shop my check engine light came back on. I went back the following day and he cleared the code again and started talking about the code possibly being a different issue that would then cost more money. When I went back the following day and I opened his garage door, he had a tire to a Jeep in his hand and he was bouncing it up and down like a basketball. Someone trusted him with their vehicle and he's acting like he's playing basketball with their tire. Which was all I needed to see to know he didn't actually complete the work he charged me for. I had to go to the DMV and get another T-Tag. By the time I reached the DMV the check engine light was back on. If I come to your shop and specifically say that my car has codes that are appearing and my vehicle isn't passing inspection I shouldn't leave your shop with the same codes that were appearing before I brought my vehicle there. Basically, attempting to get more money out of me. Now I have to take him to small claims court. I work very hard for my money and no one should be taking advantage of this way. Nor, should this Autozone employee be referring customers to people she knows who are just going to swindle hard working people out of their money.
- MLMichelle LynnAug 20, 20255.0Rich was awesome. Had my battery in and out in about 10 minutes.
- MFMark FaheyJul 2, 20235.0Cynthia G does a wonderful job locating parts she is very resourceful with the information she provides customers. It’s always a pleasure going to the Prices corner location.
- LGLeo GarciaJan 11, 20221.0Probably one of the worst customer services one of my relatives has gone through all by the manager at this location. Giving off an attitude to everyone in line that either had a question or wanted to purchase an item. Denied a service they emphasize on their site. Unpleasant, unhelpful and unprofessional service all around.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Wilmington, DE?
AutoZone Auto Parts in Wilmington is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 8:00 PM.
What types of automotive products are available at this AutoZone location?
This AutoZone offers automotive replacement parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, and more.
Does AutoZone Wilmington provide in-store pickup and same-day delivery services?
Yes, AutoZone Wilmington offers in-store pickup, same-day delivery, and curbside pickup options for customer convenience.
What is the address and contact number for AutoZone Auto Parts in Wilmington?
The AutoZone store is located at 3160 Kirkwood Hwy, Wilmington, DE 19808. You can reach them by phone at (302) 252-9906.
How can I contact AutoZone Wilmington customer service via email?
You can email AutoZone Wilmington's customer service at customer.service@autozone.com.
Are there coffee shops nearby AutoZone Wilmington where I can grab a drink?
Yes, Starbucks, a popular coffee shop and cafe, is located nearby where you can enjoy coffee before or after your AutoZone visit.
If I need office supplies or printing services near AutoZone Wilmington, where can I go?
Staples, offering office equipment and printing services, is conveniently located near the AutoZone store for your office needs.
Are there any dining options close to AutoZone Wilmington?
Yes, nearby food options include Tasty Tacos Mexican Taqueria food truck, Boston Market American restaurant, and Tropical Smoothie Cafe for smoothies and light meals.
What brands does AutoZone Wilmington carry for automotive maintenance?
AutoZone Wilmington carries trusted brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance for various automotive needs.
Does AutoZone Wilmington offer any rewards or special promotions?
AutoZone Wilmington features promotions like '031221-Rewards Bonus Days' to reward loyal customers and enhance their shopping experience.