AutoZone Auto Parts

3.9
144 reviews
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Business Details

3160 Kirkwood Hwy, Wilmington, DE
19808, United States
(302) 252-9906
https://www.autozone.com/locations/de/wilmington/3160-kirkwood-hwy.html
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About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Wilmington #6592 in Wilmington, DE is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wilmington, DE or call us at (302) 252-9906.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3160 Kirkwood Hwy, Wilmington, DE
19808, United States

Hours

Reviews

3.9
144 reviews
5 stars
88
4 stars
17
3 stars
6
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Cynthia and Jeff received high praise for their helpfulness, others, particularly managers, were criticized for rudeness and unprofessional behavior.

Staff Knowledge

Several customers highlighted the knowledge and helpfulness of staff members, particularly in assisting with car parts and repairs, though there were instances of staff being unhelpful or inexperienced.

Store Management

There are significant concerns regarding store management, with reports of poor customer service and unprofessional behavior from managers, leading to customer dissatisfaction.

Store Operations

Customers expressed frustration with inconsistent store hours and service delays, particularly regarding battery replacements and the use of self-checkout.

Overall Experience

While some customers had positive experiences and appreciated the friendly atmosphere, others reported feeling unwelcome and dissatisfied with the service received.
  • ML
    Michelle Lynn
    Aug 20, 2025
    5.0
    Rich was awesome. Had my battery in and out in about 10 minutes.
  • LB
    Lin Bouton
    Jan 17, 2025
    5.0
    I went in with a dead battery and Jay P let me know that my battery was still under warranty and helped me get the new battery and swapped it out for me. He also made sure that my car was running fine once the new battery was installed. Thank you Jay P!!
  • KT
    Keshia Trusty
    Dec 8, 2023
    5.0
    Friendly staff
  • AW
    Anthony Jones (Don Wicc)
    Sep 18, 2022
    1.0
    Came @ 8:23 to get power steering fluid for my car prior to them closing at 9:00 pm and the short bald blonde lady was mopping with the doors locked and told me i cant come in to buy prior to closing because the floor is wet…. Terrible customer service. After walking in and having to wait earlier that day with the same cashier eating a boston market rotisserie at the register. This is a bad representation of this establishment….
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Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Wilmington, DE?

AutoZone Auto Parts in Wilmington is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 8:00 PM.

What types of automotive products are available at this AutoZone location?

This AutoZone offers automotive replacement parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, and more.