Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Robert Kirkwood Hwy in Wilmington, DE is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wilmington, DE or call us at (302) 892-4900.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
502 reviews
5 stars
275
4 stars
126
3 stars
48
2 stars
17
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the staff for being extremely helpful, knowledgeable, and willing to assist with various automotive needs.
Customer Service
While some reviews highlighted excellent customer service experiences, others pointed out instances of rudeness and lack of assistance from certain employees.
Store Management
Feedback indicated mixed experiences with management, with some customers appreciating the professionalism of certain managers while others criticized their interpersonal skills.
Product Availability
Customers noted that while the store generally had a good selection of parts, there were instances of stock issues and confusion regarding product availability.
Installation Services
Several reviews mentioned that while some employees offered to assist with installations, there were also complaints about employees refusing to help with simple tasks like battery installations.
- BCBL ChiffonsJan 5, 20265.0Went to Auto Zone Kirkwood Hwy Wilm De after being informed about an error code found during a vehicle appraisal. Tim S the employee who helped me was so professional, informative, kind and extremely helpful. He took it upon himself to cross reference the Error Code he found and explain our need to get our Honda further evaluated for thermostat/coolant temp sensor. So appreciative for our trip to AutoZone store #3496 today. The Chiffons’s Family
- FHFord HarlingJan 2, 20265.0Wanted to Thank and recognize Tim S for the customer service he provided today. His knowledge and genuine care for ensuring my vehicle was running correctly was impressive. He was patient to listen to why I brought the vehicle in and to explain what he was doing throughout the process. Vehicle is running smoothly again and I didn’t need a new battery like I thought I did. Much Appreciated
- TTTONY T.Dec 24, 20255.0Very helpful staff, better than most autozone stores.
- CWClare WunderOct 11, 20255.0Stopped in to pick up a low beam headlight replacement and had the best car part customer service I’ve ever experienced. They helped locate the right performance level product and offered gloves to prevent skin oil from degrading bulb performance upon installation. Phenomenal people - thank you!
- AFAnna F.Sep 26, 20255.0Great staff - extremely helpful!!@
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Wilmington is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer any options for picking up purchased parts?
Yes, AutoZone provides in-store pickup options for customers.
Can I get same-day delivery for auto parts from AutoZone in Wilmington?
Yes, AutoZone offers same-day delivery service for customers.
What types of auto products can I buy at AutoZone Robert Kirkwood Hwy location?
You can purchase auto parts, brake pads, car batteries, car accessories, and after-market automobile parts at this AutoZone store.
What brands of auto parts are available at this AutoZone location?
This AutoZone stocks brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address and contact number for AutoZone Auto Parts in Wilmington, DE?
The store is located at 4602 Robert Kirkwood Hwy, Wilmington, DE 19808. You can reach them at (302) 892-4900.
Are there any nearby car tire shops close to AutoZone Robert Kirkwood Hwy?
Yes, nearby tire shops include NTB - National Tire & Battery and Mavis Tires & Brakes, which can be convenient for tire shopping or service after visiting AutoZone.
What nearby restaurants can customers visit before or after shopping at AutoZone Wilmington?
Customers can visit nearby restaurants such as New York Fried Chicken, Sizzler, and Panda Express for a meal before or after their visit to AutoZone.
Is there a nearby bank or ATM near the AutoZone store for customers who may need cash?
Bank of America and WSFS Bank are located nearby, along with Bank of America ATM machines, providing easy access to banking services for AutoZone customers.
Does AutoZone offer any digital resources or online shopping options?
Yes, you can shop AutoZone online or in-store. Their website offers options for buy online and pickup in-store at https://www.autozone.com/locations/de/wilmington/4602-robert-kirkwood-hwy.html.