AutoZone Auto Parts

Reviews

• RM

  Roberta Mazzeo

  Apr 23, 2026
  5.0
  Very helpful team. I stopped in to get new wiper blades and from the "may I help you?" to the time I drove off with them installed was probably a total of 10 minutes. My indecisiveness on which brand/type of blades to get (all me, not their fault) was probably responsible for half of that. 10/10 Will stop in for future needs.
• JE

  J. Ellison

  Apr 8, 2026
  1.0
  I had a very disappointing experience at this AutoZone location due to the behavior of the manager, Rob. I came in with a clearly leaking battery that is still under warranty — which is a safety concern and should be treated as a defect without hesitation. Instead of offering help or showing any concern, Rob was dismissive, unhelpful, and unwilling to stand behind the warranty. There was no sense of urgency or customer care, even given the hazardous nature of a leaking battery. As a longtime customer, I expected professionalism and basic support, but this experience was the complete opposite. I ultimately had to go to another AutoZone location, where the issue was handled properly and without any hassle. Customer service should be consistent across all locations, and unfortunately, this manager failed to meet even the minimum standard. I will not be returning to this location.
• JB

  Jennifer Burns

  Apr 6, 2026
  5.0
  Super helpful. Gotta hand it to the assistant manager Charlie at the Parksburg store for going above and beyond and taking his lunch break to help me with my vehicle. I will be a forever loyal customer…
• KN

  Kevin Narvis

  Apr 3, 2026
  5.0
  Anthony Sanchez was an amazing help, hes so handsome, he made my whole week. The guys a god damn genius. Great customer service. I will be visiting again just to see his face 🩷
• CA

  Christopher (C. André)

  Mar 31, 2026
  2.0
  I came to this store around 10:15–10:30 AM on a Saturday to purchase an item, but the front door was locked. While I was there, three other customers also showed up and were equally confused. An employee eventually came to the door and simply told us the store was closed and to go to another location, without offering any explanation or posting any notice. This was frustrating and a poor customer experience, especially during what should have been normal business hours.

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