Mr. Tire Auto Service Centers

4.4
658 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
270 Stadium Street, Smyrna, DE
19977, United States

Hours

Reviews

4.4
658 reviews
5 stars
532
4 stars
26
3 stars
17
2 stars
15
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and professional, while others reported rude interactions and feeling misled.

Service Quality

Numerous complaints about poor service quality, including incomplete work, incorrect diagnoses, and issues with tire installations.

Timeliness

Customers expressed frustration with long wait times and delays, particularly regarding scheduled appointments.

Management Issues

Concerns about management responsiveness and accountability, with specific mentions of dissatisfaction with the manager's handling of complaints.

Positive Experiences

Some customers reported positive experiences, highlighting quick service and knowledgeable staff, particularly praising a manager named Chad.
  • KG
    Kevin Gill
    1 day ago
    5.0
    The new Manager Jerry took great care of me and gave me multiple options for tires on my car. Not only that, but they got me in same day and had the car done within an hour of dropping it off! Highly recommend using Mr Tire Smyrna!
  • MR
    Michael Hoffman Retired
    5 days ago
    5.0
    Thank you to Jerry and the tech that serviced my vehicle!!! I understand Jerry is new at this store, and in my opinion "A Keeper" if you will, he treated the customer's as if he was the owner, was very helpful and efficient as he was down one scheduled technician that day!!!
  • KT
    Kenneth Toy
    6 days ago
    5.0
    Called last minute to get a tire repaired and they were able to squeeze me in. Great customer service and the new manager communicated everything and kept checking in during the wait.
  • DC
    Devin Conway
    Jan 3, 2026
    5.0
    New manager Jerry took care of my tire situation and best of all he did his absolute best to get me the lowest price he could. Thought I was going to spend over $1K for all new tires but he was able to fix hole in my tire for under $60. I will be taking all my cars here from now on.
  • MK
    mariama kamara
    Dec 29, 2025
    1.0
    The Manager was very rude and disrespectful. He tells you one thing and does another. My husband and I were scheduled for an appointment upon our arrival he said nobody available to work on the vehicle. He charged us a different price compares to what we were told initially. Our new rim was scratched all over and when we tried to talk to him about it and the charges he hanged up.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What services does Mr. Tire Auto Service Centers offer?

Mr. Tire Auto Service Centers provides comprehensive auto maintenance and repair services including vehicle inspections, installations, repairs, roadside assistance, towing, and expert check engine services. They also specialize in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Mr. Tire Auto Service Centers?

Mr. Tire Auto Service Centers is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays.