AutoZone Auto Parts

Reviews

• MM

  Mara

  Feb 25, 2026
  1.0
  Your team did not help a pregnant woman (not me) yesterday with her cars dead battery. Stated it was “too cold” but also wouldn’t loan the supplies to fix it. Morally incompetent staff, I’ll make sure mine and my friends and family never waste money with you.
• AM

  Ashley Marvel

  Feb 25, 2026
  1.0
  This could have been a very different review. My car battery died last night and granted it was cold out. I got a jump from a family member and then called autozone seaford to make sure the battery I needed was going to be in stock. The woman on the phone said it was, and I headed up there. My husband asked to test the battery, just to make sure it wasn't just dirty terminals and yup, completely dead. He headed inside to purchase the new battery and when he came back, he puts it in the back seat. Wait, aren't they going to put it in for us? He told me no, that the employees inside told him it was too cold, they didn't want to do it. Funny! It DOES happen to be cold outside, I'll admit that, but I'm also 30 minutes from home and 5 months pregnant! He headed back inside to get the battery charger/jumper so we could at least get home to change the battery ourselves. They didn't want to do that either!!! Said they didn't want to take it outside because of the cold. Finally they gave it up and he came outside to jumpbthe battery. We got home fine, changed the battery ourselves which took about 10 minutes. As far as *Im* concerned, I will never ever spend another dime at autozone ANYWHERE. Go to Napa in town seaford or Careys in Laurel. Because this location is a JOKE.
• KW

  Kristin Wingate

  Feb 24, 2026
  1.0
  Had a terrible experience with this location on Thursday, February 29th, 2026. I worked from 7am-8:30pm and immediately drove to the store after work because they closed at 9pm. That morning on the way to work my van started shaking violently and the check engine light came on. Immediately after work, I drove there to use the code reader and see if I could get some parts for my husband to fix it that night so I could maybe drive it to work in the morning. I arrived at the store at 8:45 and went inside. The person working, who later identified themself as the manager, refused to wait on me because they were locking the door. I was obviously very upset and worried about my vehicle and if I could even make it home, but they continued to refuse to help me saying they needed to sweep and mop before 9pm. When I pointed out there was still 13 minutes until closing (at that point), they doubled down on what they said with a nasty attitude and told me I would need to come back at another time. (When I told this story to someone else, they knew exactly which manager I was talking about without me saying anything, because they have experienced that same nasty attitude with them before.) I told them I had to be at work again before they opened in the morning and now I wasn’t even sure how I would get to work. I left the store visibly upset and in tears. I immediately called someone that manages another AutoZone location and asked them if that was standard practice. They told me it absolutely was not, and that they are to wait on customers until closing time. I then called the DM and left a message to verify if this was store policy. This was all before it even turned 9pm. The DM did not answer and never returned my call. That was 5 days ago. We have always been loyal customers of AutoZone, but have decided to take our business elsewhere. I’m very disappointed that they made a decision that sweeping and mopping was more important than helping a customer in distress.
• RV

  Rake Vanderzen

  Feb 17, 2026
  2.0
  Well, below I had given them five stars. Just a few weeks ago in fact. However, I called the 24th, to see if they had an item before I drove out. That's what smart people who do not LIKE WASTING THEIR TIME DO! The kid put me on hold, came back and started, "he's i have it". I said great, the orange one right. "YES, for fuel" . Cool what time you close? "6" . Thanks. Later. This time not so helpful. Take the 15 minute ride one way. They don't have it And that guy split. Now I have the manager on the phone, what sounds like a personal call, after standing there for 10 seconds worth no acknowledgement. AFTER I already searched for it. Didn't have it, asked if I called THAT STORE?! I Jane lived here 8 years and it's the first time I had gone to auto zone in Jan. for a battery because Advanced Auto didn't have it. That is where i have always gone. NOW I remember why. Shame. But of you don't know your job OR product, your just stalking time from your employer. Jan 26 Very friendly and helpful. Check out the site and what they do for free.
• JG

  Jenn Genna

  Feb 1, 2026
  5.0
  The gentleman at the counter quickly helped me and went and grabbed what I needed off the shelf for me. That's appreciated 👏