Enterprise Rent-A-Car

4.2
365 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1355 Marrows Rd, Newark, DE
19711, United States
(302) 266-7777
https://www.enterprise.com
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Newark, DE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Marrows Road location today.

Location

Enterprise Rent-A-Car
1355 Marrows Rd, Newark, DE
19711, United States

Hours

Reviews

4.2
365 reviews
5 stars
253
4 stars
41
3 stars
15
2 stars
11
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees like Chris, Klaus, and Manny.

Cleanliness

Several reviews noted that the cars were clean and well-maintained, although there were isolated complaints about dirty vehicles.

Reservation Issues

Some customers experienced problems with reservations, including discrepancies in vehicle availability and unexpected charges.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding poor service from specific staff members and issues with deposits.
  • JK
    Jonathan King
    5 days ago
    5.0
    Everything was perfect from beginning to end
  • RJ
    Rachel J
    Jan 3, 2026
    5.0
    Best Enterprise location yet. Chris and Victoria are well seasoned in customer service. Rented twice, cars were clean with gas tanks full.
  • MM
    Maggie
    Dec 30, 2025
    5.0
    Employees were great, knowledgeable n supportive.Car was great and easy to assimilate to.
  • BB
    Big Blake
    Dec 11, 2025
    5.0
    I was beyond pleased very courteous Staff and informative really tries to assist . Great Location that's MANAGED well. Some customers be tripping you don't suppose to leave a bad rating if you're mad cause you have busted insurance or a bad day. I always wait a week before I review. I will go back to this location again. Thank you.
  • SS
    Sai Rahul Sitaram
    Nov 29, 2025
    5.0
    I frequently rent vehicles at this location and I have had no bad experiences as yet. The staff is friendly and accommodating, especially Chris who, in the past, has upgraded my reservations quite a few times free of charge. They charge fairly and I've had no issues with discrepancies or overcharges unlike some other locations.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car on Marrows Road in Newark, DE?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car at 1355 Marrows Rd, Newark?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and Sundays from 9:00 AM to 1:00 PM.