Advance Auto Parts

4.2
375 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 651 Marrows Road Ext in Newark offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
651 Marrows Road Ext, Newark, DE
19713, United States

Hours

Reviews

4.3
374 reviews
5 stars
220
4 stars
92
3 stars
25
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Pricing

Customers expressed dissatisfaction with pricing, noting that some items were significantly more expensive than online prices, leading to complaints about value.

Product Availability

Many customers appreciated the store's good selection and availability of parts, although some noted issues with incorrect parts being provided.

Installation Services

While some customers valued the free installation services offered, others reported inconsistent experiences, with some staff refusing to assist with installations.

Store Environment

The cleanliness and organization of the store received positive remarks, but there were also complaints about staff being inattentive or unprofessional.
  • CK
    conrad kaluzny
    5 days ago
    5.0
    Great fast service.
  • EC
    Ellie Carlson
    Oct 9, 2025
    5.0
    Went to the store after my battery died and had to get jumped to get anywhere. The sales guy, Manny, welcomed me with a smile and what can I do for you? After he figured out what battery and that you had it in stock I asked him if he could install it. He came out and looked, said it was a little more complicated because of the electronics but he could do it. Took him about 25 mins and lots of patience but I truly appreciate Manny taking the time to get me back on the road and doing it with a smile. Thank you Manny!
  • FF
    Frank K (FTG)
    Sep 1, 2025
    1.0
    Very expensive! This tube on line was $8 and they charged $16. I guess, I won't be going back!
  • AZ
    Alex Zorach
    Aug 28, 2025
    5.0
    I like this store. It seems more oriented towards people who know more about cars than I do. I'm such a n00b when it comes to working on a car. But the staff here are generous with their time with explaining stuff to me. Even when the store has been busy, they never seem understaffed. This place is especially good for replacing batteries because they install it for free. I've gotten two batteries here, for two different cars, the first has worked since with no issues.
  • NQ
    Nsoseh Quistoran
    Jul 7, 2025
    5.0
    It is readily accessible. It has free parking and a reliable customer service team at service answering all questions and attending to customers needs accordingly.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*