Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1800 Capitol Trl in Newark offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.
Product Availability
Customers frequently mention issues with inventory accuracy and availability of parts, leading to dissatisfaction.
Staff Knowledge
While many reviews highlight knowledgeable staff, there are instances where customers felt staff lacked expertise.
Store Experience
Store cleanliness and organization receive mixed feedback, with some customers noting a clean environment while others report disarray.
Pricing
Prices are generally considered fair, but some customers feel they can find better deals elsewhere.
PZ
Paul Zug
4 days ago
5.0
I'd like to give a shout out to Chris that works at the Advance Auto Parts very knowledgeable helpful was able to get me the part I needed at a different store well help me order a part at a different store Advance store of course so thanks Chris
TS
Tracey Saienni
Sep 24, 2025
2.0
Bought mirror adhesive
Asked to use Alan wrench to remove mirror off metal holder (fyi) had my mirror in hand
Told me can’t use one
Had to buy it
Window says you lend tools
If Jose was there he would have removed it for me
GD
Gee Dub
Aug 11, 2025
1.0
I am reading all of these wonderful posts about customer service and I’m just in shock because my experience today really was terrible. I was walking around the store not sure where to find the battery for my car key fob. I come around the corner, still not finding it, and I see a worker looking for something on the shelf. I kindly said excuse me sir, I was trying to figure out where to look for a battery for my key fob. He sits there, it felt extremely awkward. I literally thought he didn’t hear me, after zero eye contact or even acknowledging my presence for what had to have been a good 15 seconds of silence, he says “I’m in the middle of something.” I looked at him, and although I myself had a terrible day at work, I know not to take it out on my guests, and I said never mind have a great day. It was so off putting. I don’t even like to post reviews. But this experience was just gross and quite frankly unacceptable. I think a simple exchange of eye contact, and saying I’m sorry I’m looking for something for another customer at the moment, and then I’ll be right with you, would have completely changed the narrative. Shame on that gentleman. Caucasian gentlemen with long hair past his shoulders. I have been here before in the past, but honestly after today, I will not be back to this specific location. I am not looking for anything, all I hope is that someone can have a heart to heart with that gentleman and inform him to work on his customer service skills.
BJ
Brandon Jackson
Aug 1, 2025
1.0
Worst location in Delaware by far. They never have accurate inventory and often more times than not I have to drive further for the same products.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What are the operating hours of Advance Auto Parts at 1800 Capitol Trl in Newark?
Advance Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase, and will also test and recycle batteries for free.
Can Advance Auto Parts recycle used motor oil?
Yes, the store will recycle your used motor oil. Exclusions may apply.
Are there any discounts available at Advance Auto Parts?
Yes, a 10% military discount is offered for active duty and veteran service members.
Does Advance Auto Parts offer curbside or same-day delivery services?
Yes, Advance Auto Parts offers in-store pickup, curbside pickup, and same-day delivery at most locations.
Can Team Members scan engine codes at Advance Auto Parts?
Yes, Team Members will scan engine codes for you. Exclusions may apply.
What payment options are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there free parking available at the Advance Auto Parts Newark location?
Yes, free parking lot access is available at this location.
What nearby places can I visit around Advance Auto Parts at 1800 Capitol Trl?
Nearby you can visit Smittys Pub for dining and drinks, VapeEscape for e-cigarette products, and Botanix Beauty Spa for beauty treatments.
How can nearby places like Wawa and UPS Access Point be useful when visiting Advance Auto Parts?
Wawa offers gas, convenience items, and coffee nearby if you need to refuel or grab snacks. The UPS Access Point location allows you to handle shipping or pickup packages while shopping at Advance Auto Parts.