Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in New Castle.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
122 North DuPont Hwy., New Castle, DE
19720, United States
Hours
Reviews
4.0
978 reviews
5 stars
579
4 stars
156
3 stars
62
2 stars
40
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding expectations for a quick oil change.
Customer Service
Many reviews highlighted the friendly and professional demeanor of the staff, with several customers praising their communication and thoroughness.
Quality of Work
There were mixed reviews regarding the quality of service, with some customers experiencing issues such as overfilling oil or losing parts, while others praised the thorough inspections and care taken.
Upselling Practices
Several customers expressed frustration with aggressive upselling tactics, feeling pressured into unnecessary services.
- RRRasheedaJan 2, 20261.0I went there a hour before they were closing. I got a oil change and my cabin air filter replaced as well. I thought everything was fine. 2 days later I have a oil leak and took it somewhere else to get it checked and they said that it was the oil filter it was barely put on the technician just touched it and it was coming off oil was leaking from it. I believe that this location was rushing because they were closing soon and not properly checked everything my oil filter was so loose that I was leaking oil for days. I will not be coming here again. No thanks 👎🏽
- SDSanoussy DialloDec 30, 20255.0Hi, I am glad to be there recently. Looking forward to be there next time again but I just want to leave a comment, can you double check the tires especially for the season time whether the tire is good for the season or not or if the client need to change it or rotate it thanks and see you next time
- AMAmanda MillsDec 29, 20255.0I've been coming here for about 5 years and have had wonderful experience every time. Prices are good... I can always find a coupon online (avg $12 off). The weekends can be VERY crazy (very long lines, and you can wait over an hour), the best time to go is 1st thing in the morning during the week.
- GNGrace NjugunaDec 19, 20251.0If I could give them a -200 I would! They claimed i needed my coolant pipe flushed & they did & left my coolant cap open which led to my car overheating & ruining my radiator. The whole purpose of me going into to get an oil change is so I can safely go on my trip which I mentioned to them. But they just care about the money not the customers experience or safety obviously. I’m processing a refund for the service b/c them touching my car ended up costing me more money! Please do all you can do avoid this place! They also refuse to take accountability for their actions and I thinks that’s absolutely horrible for a business!
- MSMary ShellowDec 16, 20255.0The gentleman ( Tyler ) that helped me was great he informed every time they were doing stuff to my car. Gave me some knowledge one certain things he recommend and had me in and out ASAP ! I will be coming back. Thank You
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in New Castle offer?
Valvoline Instant Oil Change offers quick, 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change in New Castle?
They are open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:00 AM to 6:00 PM, and Sunday from 7:30 AM to 6:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required; customers can walk in for services.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in New Castle?
It is located at 122 North DuPont Hwy., New Castle, DE 19720, USA.
Will Valvoline Instant Oil Change be open on Thanksgiving and Christmas in 2025?
No, the location will be closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas).
Are there other automotive repair options near Valvoline Instant Oil Change in New Castle?
Yes, Meineke Car Care is nearby and offers automotive repairs and gas station services.
What dining options are close to Valvoline Instant Oil Change for a meal or snack?
Nearby dining options include TGI Fridays, Krispy Kreme, Alex's Seafood Restaurant & Retail, KFC, Taco Bell, and Noir Espresso Bar.
Where can I withdraw cash near Valvoline Instant Oil Change in New Castle?
Citizens Bank and WSFS ATM are nearby and provide banking services and ATMs for cash withdrawals.
Can I shop for automotive parts or tires near Valvoline Instant Oil Change?
Yes, BJ's Tire Center and BJ's Gas Station are close by and offer tire services and automotive supplies.