Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Dupont Hwy in New Castle, DE is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Castle, DE or call us at (302) 326-2696.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
744 reviews
5 stars
440
4 stars
154
3 stars
70
2 stars
25
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for poor attitudes and unprofessional behavior.
Product Availability
Customers frequently report issues with product availability, including discrepancies between online stock and in-store inventory.
Staff Knowledge
Many customers appreciate the staff's knowledge and willingness to assist, although there are instances of employees lacking the necessary information.
Overall Experience
Overall experiences vary widely, with some customers expressing satisfaction and loyalty, while others report negative interactions that deter them from returning.
Store Environment
Several reviews mention a lack of cleanliness and professionalism in the store environment, impacting the overall shopping experience.
- DRDiane RevereNov 14, 20255.0I needed help today because i failed dmv inspection due to a missing luggage nut. The dmv employee was very nasty to me during the entire inspection process. The people at Autozone , especially the lady today, were full of compassion and helpful as possible. Thank you for your kindness today.
- CBColleen BorgiaSep 16, 20255.0I did not get her name, but the associate that helped me was very good and patient.
- AJAlejandro jacoboSep 9, 20251.0The service not so good.
- BVBen VillegasAug 10, 20251.0Worst autozone in the area; I went to pick up a part there because the first autozone store that I went to didn’t have but they told me this store had it in stock; the lady in the front needed help and went to talk to another person in the back (the manager, I’m assuming) he didn’t want to spend time looking for the part and literally heard him say to the lady -just tell him we don’t have it!
- HDHey DJ Hey DJAug 1, 20251.0Went there for wiper blades. They done a good job picking the blades for my car however, one was defected and they swapped it out for store credit. The issue was there attitude and tone gave a impression that I was bothering them and a burden. Don’t work there if you lost patience with people.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in New Castle?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 8:00 PM.
Does AutoZone Auto Parts in New Castle offer in-store pickup and same-day delivery?
Yes, the store provides in-store pickup, curbside pickup, and same-day delivery services.
What types of products can I find at AutoZone Auto Parts in New Castle?
They offer new and remanufactured auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which auto parts brands are available at the New Castle AutoZone store?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in New Castle?
You can call them at (302) 326-2696 or email customer.service@autozone.com for assistance.
What is the address of the AutoZone Auto Parts store in New Castle?
The store is located at 800 N Dupont Hwy, New Castle, DE 19720, USA.
Are there any nearby dining options close to AutoZone Auto Parts in New Castle?
Yes, nearby dining options include McDonald's, Seasons Pizza, The Dog House, Golden Dove Diner, and The Dove Diner Restaurant which customers can visit before or after shopping for auto parts.
What nearby places can assist customers traveling to AutoZone Auto Parts in New Castle?
Nearby places like bp gas station can help customers refuel their vehicles, and landmarks like Our Lady of Fatima Church can be used for directions when visiting the AutoZone store.
Are there any schools or community centers near AutoZone Auto Parts in New Castle?
Yes, Our Lady Of Fatima School and Wilmington Manor Elementary School are nearby, which can be convenient for local families shopping at AutoZone.
What social media platforms can I use to follow or contact AutoZone Auto Parts New Castle?
You can follow AutoZone on Facebook at AutoZoneNewCastleDE and on Twitter at @autozone for updates and promotions.