Advance Auto Parts

4.4
220 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 101 Laurel Rd in Millsboro offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
101 Laurel Rd, Millsboro, DE
19966, United States

Hours

Reviews

4.4
220 reviews
5 stars
137
4 stars
50
3 stars
20
2 stars
6
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a good selection of parts and products, although some expressed disappointment with the availability of certain items.

Store Condition

Several reviews indicated that the store's cleanliness and organization could be improved, with mentions of a dismal atmosphere and bare shelves.

Pricing Issues

Some customers felt that prices were high or inconsistent, with a few mentioning better deals available elsewhere.

Mixed Experiences

While many had positive interactions, there were reports of poor customer service experiences, particularly regarding staff knowledge and attitude.
  • CH
    carlos herrera
    Oct 23, 2025
    5.0
    Always great service and very helpful people thank you
  • AW
    Amanda W.
    Oct 18, 2025
    5.0
    Bryan was super helpful and knowledgeable. Replaced the battery in my VW Tiguan after other people tried to send me to an auto repair shop. I’m impressed by the exceptional quality of service and professionalism. I am one happy customer!
  • CS
    Christopher Shawn
    Oct 16, 2025
    5.0
    Staff was quick amd professional installing my new battery
  • BM
    Beth Myles
    Aug 9, 2025
    1.0
    This store used to be our go to place for anything and everything we needed for our cars and my husband's lifted super duty truck. Now the shelves always seem bare and it looks grimy like it rarely gets a good cleaning, & it just has a blah, almost dismal atmosphere. The place could use a little makeover especially with the products & selection bc it's definitely not what it was a little while back. The guys behind the counter are for the most part polite but there has been times where I was given a higher price when going there to get stuff for my husband while he was home working on thr truck. That is beyond not cool so for that alone the rating would be poor anyway. If it wasn't for them being polite when ripping me off they would've gotten 0 stars.
  • PL
    pat lawler
    May 28, 2025
    5.0
    Alternator bearings went up and 5 year old battery drained completely. Triple A towed me to Millsboro, DE lot after I called around for a battery, thinking that was the only problem. Erwin, helped me sort everything out and went above and beyond anything I ever experienced before. He even contacted a great and fair mechanic that came to the Advance lot and performed all the labor needed. Friendly, competent and caring customer service. Thanks Erwin and thanks Advance of Millsboro ownership for being there and allowing my car to be serviced on your lot!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*