Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Middletown.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
731 Middletown Warwick Road, Middletown, DE
19709, United States
Hours
Reviews
4.1
510 reviews
5 stars
326
4 stars
63
3 stars
36
2 stars
19
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and knowledgeable, with specific mentions of individual employees like Braxton, Troy, and Kevin.
Service Speed
While some reviews noted long wait times, many customers appreciated the quick service, often being in and out within 30 minutes.
Quality of Work
There were mixed reviews regarding the quality of service, with some customers reporting issues such as improper oil changes and loose parts, while others highlighted thorough inspections and good maintenance.
Pricing
Customers found the pricing reasonable, especially compared to dealerships, but some felt it was on the higher side and noted upselling practices.
Management Issues
Several reviews pointed out concerns with management responsiveness and accountability, particularly regarding service errors and customer complaints.
- DDDerek Daniels6 days ago5.0From the time I pulled in, Domonic was so professional and polite. He seemed extremely knowledgeable and informed me of the necessary vehicle maintenance requirements. All of your associates make recommendations but Domonic took the time to tell me why I needed certain services and what would happen over time if I failed to get these services he recommended. He was very informative. Everyone was great!! I failed to get the names of other who were involved like the young lady who initially directed me to my bay and the young gentleman that checked my oil pressure, as well as Braxton. This crew is top notch when it comes to CUSTOMER SERVICE!
- RCRNP CEONov 12, 20255.0The managers were awesome, very informative and experienced, and made sure that I was satisfied completely and would be a repeat customer.
- GBGpamella BenetelloOct 26, 20255.0All the workers were very friendly and the most important thing for me is that everyone worked safely.
- JJJoshuaOct 22, 20251.0Literally the slowest location in the United states
- JMJordan MurrayOct 21, 20255.0Sebastian and Mekhi were very kind and professional! They communicated the entire process to me and took the time to walk me through everything. Thank you!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Middletown offer?
Valvoline Instant Oil Change in Middletown offers 15-minute stay-in-your-car oil changes and a variety of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located in Middletown?
It is located at 731 Middletown Warwick Road, Middletown, DE 19709, USA.
What are the operating hours for Valvoline Instant Oil Change in Middletown?
The service center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 8:00 AM to 6:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Does Valvoline Instant Oil Change accept credit and debit cards or mobile payments?
Yes, they accept credit cards, debit cards, and mobile NFC payments.
Is an appointment required for services at Valvoline Instant Oil Change in Middletown?
No, appointments are not required at this location.
How can I contact Valvoline Instant Oil Change in Middletown?
You can call the main phone number at +1 302-378-1939 or the alternate phone at +1 800-327-8242.
What types of vehicle maintenance categories does Valvoline Instant Oil Change cover?
They cover oil change services, auto repair, car battery sales, vehicle inspections, auto air conditioning service, and oil lube and filter service.
Are there nearby dining options close to Valvoline Instant Oil Change in Middletown?
Yes, nearby dining options include Wendy's, Texas Roadhouse, Outback Steakhouse, Chili's Grill & Bar, It's Just Wings, and Metro Diner, providing various American and fast food choices.
What shopping or retail locations are near Valvoline Instant Oil Change in Middletown?
Nearby shopping includes Claire's at Walmart, Walmart Middletown, Walmart Grocery Pickup, and Verizon Wireless store for mobile phones and accessories.
What nearby services can I use when visiting Valvoline Instant Oil Change?
Nearby services include Fairfield by Marriott Inn & Suites Middletown for lodging, Western Union for money transfer, WSFS ATM banking services, USPS shipping center, and KeyMe Locksmiths for key services.