Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Middletown, DE believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
263 reviews
5 stars
160
4 stars
30
3 stars
22
2 stars
12
1 star
39
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent wash quality, with many stating their cars were still dirty after the wash.
Equipment Issues
Frequent complaints about broken equipment, including vacuums and wash machines, leading to customer dissatisfaction.
Customer Service
Mixed reviews on customer service; some praised staff for helpfulness, while others reported rude behavior and lack of accountability.
Membership Concerns
Several customers expressed frustration over membership value due to frequent closures and service interruptions.
Cleanliness and Maintenance
Concerns about cleanliness of the facility and surrounding areas, including trash and potholes in the exit area.
- BFBill FNov 1, 20251.0Damaged my antenna and mirror during the carwash. Management could care less. They took my info and said I would hear from corporate. It has been a month and nothing, they didn’t return my calls.
- TWTerry WhiteOct 9, 20252.0The last 2 weeks including today I stop around noon and the car wash is down. The floor mat cleaning machine has been broken for over a month. It seems like every time I use the car wash the the vacuum and my location never works . I purposely switch locations every time I go and each time the vacuum cleaner doesn't work . They're always trash on the ground This used to be a good car wash lately it's been going down hill. I think it may be time for me to cancel my membership.
- FJFi JOct 1, 20251.0So I came in yesterday to get my car washed. I pay extra to get the works and my car washed barely clean. The car mat washer was out of order. The worst part is my rearview mirror is cracked and some type of film on there after going through the wash. My rearview mirror was not cracked before I got there. I spoke to a manager and he was laughing and not taking it serious and saying he doesn’t understand how this happened and his car is fine. I was not rude to him. I was just explaining to him this is what happened to my rearview mirror and then he was just chuckling and put his shoulders up like oh we would just have to make a claim, but it’s just gonna go to corporate and acting as if I was lying. Why would I lie about a cracked mirror. I’m not trying to make money off of that. It’s the fact that it’s my property and that is not how my car looked when I entered there. I’m not going back there for business at all. It was great when it first opened.
- RPRichard PulakSep 21, 20255.0Great car wash with free vacuum 👌
- JPJamie PoseyAug 10, 20252.0The wash is far too fast to actually clean your car. My side mirrors, back of the car, windshield, and side windows all still had dirt on them after the wash. The back of the car was especially terrible. Not worth it to use this car wash.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Middletown, DE?
Tommy's Express® Car Wash in Middletown, DE is open daily from 7:00 AM to 8:00 PM.
What types of payment does Tommy's Express® Car Wash accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at Tommy's Express® Car Wash in Middletown?
Services include free vacuums, free mat washers, and an interior detailing kit.
What special products does Tommy's Express offer for car care?
Products include Rainbow Coat (gentle foam), Body Wax, Tommy Guard® for protection and shine, Red Hot Cleanser foam, and Tire Shine gloss coating.
How can I get unlimited car wash services at Tommy's Express?
You can experience their unlimited membership program by downloading the TommyClub App and signing up.
Where is Tommy's Express® Car Wash located in Middletown?
It is located at 1725 Lake Seymour Dr., Middletown, DE 19709, United States.
Is Tommy's Express® Car Wash affiliated with any organizations?
Yes, it is associated with Water Mission, which serves communities and enriches lives.
Are there any nearby dining options to Tommy's Express® Car Wash in Middletown?
Yes, nearby dining includes Singas Famous Pizza, Everest Indian Cuisine, Shaka Ramen, Bubbakoo's Burritos, The Crabcake Company, and California Tacos—great places to eat before or after your car wash visit.
What beauty and spa services are available near Tommy's Express® Car Wash?
Nearby beauty and spa options include Madison's Nail Spa, Diya Brows & Beauty, Glam Hair Studio, Glow Skinetics Skin Spa, Frivolyss Beauty, My Salon Suite, Fairytale hair by faith, StudioSkye, and Hand and Stone Massage and Facial Spa, offering services such as nails, hair, skin care, and massage.
What fitness and wellness centers are close to Tommy's Express® Car Wash in Middletown?
Nearby fitness and wellness centers include Club Pilates, CNU Fit - Middletown gym, and physical therapy services like Ivyrehab Middletown and Ivy Rehab Physical Therapy.