Enterprise Rent-A-Car

4.3
336 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
Get DirectionsCallWebsite

Business Details

753 N Broad St, Middletown, DE
19709, United States
(302) 376-5606
https://www.enterprise.com/en/car-rental/locations/us/de/middletown-17a6.html
GoogleFacebookTwitter

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Middletown, DE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Middletown location today.

Location

Enterprise Rent-A-Car
753 N Broad St, Middletown, DE
19709, United States

Hours

Reviews

4.3
336 reviews
5 stars
250
4 stars
25
3 stars
15
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Chris, Reilly, and David for their exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including instances of customers being told their reserved cars were not available or having to wait for vehicles to be cleaned.

Cleanliness

There were mixed reviews regarding vehicle cleanliness, with some customers reporting clean and well-maintained cars, while others noted issues with vehicles smelling of smoke or being dirty.

Response Time

Customers frequently mentioned long wait times for service, both for picking up vehicles and for phone support, indicating a need for better staffing and efficiency.
  • RP
    Ryan Pepe
    4 days ago
    1.0
    Do not. And I mean do not rent here. Drive the extra miles. Been going here for years seeing I live local. Drive up, park and take off. Well did the same thing I always do beginning of October 2025. Only drive back couple days later after hours to find my car was gone. Drive up the next day to be told my car was towed and I have to pay out of pocket to get it out. It’s was over $500.00. That sorry new policy. I said where is the sign? It’s on the door. Please see picture. Asked to talk to the manager and was told I’m taking to them. This was the same guy who walked me out to the rental car to look over it. And watched me take my bags out of my car and put them in the rental. Sent an email to Kevin Peter the area manager. Nothing!!! Call him. Nothing!!!!
  • JM
    James McGillin
    Jan 4, 2026
    5.0
    Great staff and clean cars. My go to rental agency in Delaware.
  • JW
    Janice Williams
    Dec 30, 2025
    5.0
    Enterprise is the best. I only rent from them and never had any issues.
  • IB
    Isunuru Bharat
    Dec 18, 2025
    1.0
    I booked a mini van for 15 days and they tried to give me a vehicle which has cracks on the windshield. They didn’t try to give me any other vehicle either. This is not all correct and I cannot book any reservations with enterprise with confidence anymore.
  • VP
    vincent palmer
    Nov 17, 2025
    5.0
    Everything as expected with no glitches or issues. Rental was an out of state destination, i appreciate the service on both ends!
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Middletown, DE offer?

They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Middletown?

Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.