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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.3
(338 reviews)

Business Details

753 N Broad St, Middletown, DE
19709, United States
(302) 376-5606

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Middletown, DE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Middletown location today.

Location

Enterprise Rent-A-Car
753 N Broad St, Middletown, DE
19709, United States

Hours

Reviews

4.3
338 reviews
5 stars
252
4 stars
24
3 stars
16
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some praised the staff for being friendly and helpful, others reported poor experiences with unresponsive management and long wait times.

Vehicle Availability

Frequent complaints about unavailability of reserved vehicles, leading to significant inconvenience for customers.

Cleanliness and Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including cars smelling of smoke or not being ready at the time of pickup.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences, particularly praising specific staff members for their professionalism and assistance.
  • CJ
    craig johnson
    Feb 3, 2026
    5.0
    Great easy going people. Very helpful not pushy
  • RP
    Ryan Pepe
    Jan 8, 2026
    1.0
    Do not. And I mean do not rent here. Drive the extra miles. Been going here for years seeing I live local. Drive up, park and take off. Well did the same thing I always do beginning of October 2025. Only drive back couple days later after hours to find my car was gone. Drive up the next day to be told my car was towed and I have to pay out of pocket to get it out. It’s was over $500.00. That sorry new policy. I said where is the sign? It’s on the door. Please see picture. Asked to talk to the manager and was told I’m taking to them. This was the same guy who walked me out to the rental car to look over it. And watched me take my bags out of my car and put them in the rental. Sent an email to Kevin Peter the area manager. Nothing!!! Call him. Nothing!!!!
  • JM
    James McGillin
    Jan 4, 2026
    5.0
    Great staff and clean cars. My go to rental agency in Delaware.
  • JW
    Janice Williams
    Dec 30, 2025
    5.0
    Enterprise is the best. I only rent from them and never had any issues.
  • IB
    Isunuru Bharat
    Dec 18, 2025
    1.0
    I booked a mini van for 15 days and they tried to give me a vehicle which has cracks on the windshield. They didn’t try to give me any other vehicle either. This is not all correct and I cannot book any reservations with enterprise with confidence anymore.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Middletown, DE offer?

They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car in Middletown?

Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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