Richie and other staff members received high praise for their friendly, professional, and efficient service.
Response Time
Many customers noted the quick response times, often within 30 minutes, which helped alleviate stressful situations.
Expertise
Technicians demonstrated strong knowledge and skills, effectively diagnosing and resolving issues promptly.
Reliability
Most reviews highlighted the reliability of the service, with many customers expressing satisfaction with the overall experience.
Pricing
While many found the pricing reasonable, there were a few complaints about high costs and perceived overcharging.
BB
Brandon Baker
Oct 18, 2025
5.0
Rich is always the best! He’s been out to me a few times now for my AAA calls and he’s
Always happy, upbeat, and efficient. He will make your bad day so much better!
CE
Candice Evans
Oct 16, 2025
5.0
AAA has sent Rich from Grays Towing three times to my home over the past several years. Each time, Rich approached the task with great enthusiasm and know how, offering an assessment with confidence and resolving the issue quickly. But tonights assistance really was amazing. He resolved a significant issue with my Classic Model Tesla. He conferred with many sources and persevered to resolve a BIG problem. Thanks Rich!
CS
Cathy Sansosti
Oct 13, 2025
5.0
Rich was awesome! He got me fixed up and safely out of Ocean City Maryland before the nor'easter hit. He reassured me and explained everything. He is truly an expert who takes great pride in his work!
DM
Dennis Miller
Sep 23, 2025
5.0
Amazing and Rapid service. They definitely keep the customer in mind! Gray’s is a top shelf operation with qualitative staff. I highly recommend them for your service needs.
JR
John Reiss
Sep 15, 2025
5.0
Great service had a issue with my Battery AAA dispatched Gray's. Great commutation Rich was very professional. Would recommend
Frequently Asked Questions About Gray's Towing Service & Auto Repairs
What services does Gray's Towing Service & Auto Repairs provide?
Gray's Towing Service & Auto Repairs offers towing services, auto maintenance and repairs, brake and strut services, and tire maintenance and repairs in Frankford, DE.
What are the business hours for Gray's Towing Service & Auto Repairs?
The business is open Monday through Friday from 8 AM to 5 PM and closed on Saturdays and Sundays. Towing services are available 24/7.
How can I contact Gray's Towing Service & Auto Repairs?
You can reach them by phone at +1 302-265-4592, alternate phone +1 302-732-9823, or email at graystowing29@aol.com.
What payment options are accepted at Gray's Towing Service & Auto Repairs?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Gray's Towing Service & Auto Repairs affiliated with any associations?
Yes, they are associated with AAA and BBB.
Where is Gray's Towing Service & Auto Repairs located?
Their address is 34144 Dupont Blvd, Frankford, DE 19945, United States.
Are there any nearby car dealers near Gray's Towing Service & Auto Repairs?
Yes, D and G Auto Sales and Lighthouse Auto Sales, both used car dealers, are close by and could be convenient if you're looking to buy a car around the area after your service visit.
Can I find ATMs near Gray's Towing Service & Auto Repairs?
Yes, there are two M&T Bank ATMs nearby that can be used for convenient cash withdrawals or banking services during your visit.
Are there any dining options near Gray's Towing Service & Auto Repairs?
Yes, Frankford Family Diner, Crazee Crab, and Bailey's Seafood are nearby restaurants where you could enjoy a meal before or after your service appointment.
What should I know about the towing services offered by Gray's Towing Service & Auto Repairs?
They provide 24/7 towing services, making them a reliable choice anytime you require roadside assistance or vehicle towing in Frankford, DE.