Enterprise Truck Rental

Reviews

• IS

  Isa Staten

  Jan 4, 2026
  1.0
  I FREQUENTLY rent vehicles from this location because I travel often for work. On my most recent rental, I picked up a truck and completed the standard walk-through without any visible issues (key word VISIBLE). However, upon returning the vehicle, I noticed that the gas cover was broken. I immediately attempted to inform the truck rental representative, but he was not present - apparently in MD, so I reported the issue to the rental car office instead. Next day, the representative called and stated that he would need to file a report because he claimed the damage was my responsibility. I explained, “Sir, I normally take responsibility for any mistakes I make, but this one is not on me. When I opened the door, I saw it was broken. During our initial walk-through, we never opened that door, and it appeared as if the cover had been taped on. The amount of force needed to break this part is significant—there’s no way I could have caused this simply by opening the door.” His response was, “That’s not my concern—you need to fix it. I have to file a report on my end. I washed the truck before you left, so it is your fault.” This statement is inaccurate because there is no way he washed that door, and when I received the report, it appeared as though additional damages were listed that I did not cause. Fortunately, I have images taken before I left that clearly show the condition of the truck.
• JG

  Jaz G

  Jan 2, 2026
  1.0
  Dude is rude! That fake smile he puts on not fooling anyone.
• TT

  Thomas

  Jan 2, 2026
  1.0
  That guy is a liar. Gave me a vehicle that was anyway damaged and then when I uncovered the damages once I was already on the road brought it to him and he blamed me for it.
• IS

  I S

  Jan 2, 2026
  1.0
  I truly dislike the gentleman working in there and he never seems to enjoy his job like the rest of the people there. Most importantly he's not really trustworthy and I think they should get someone else because he's just terrible.
• HP

  H P

  Dec 20, 2025
  5.0
  Professional staff gets you in and out fast.

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