Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Asbury Ave in Dover, DE is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Dover, DE or call us at (302) 698-1254.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
688 reviews
5 stars
399
4 stars
132
3 stars
78
2 stars
22
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with several employees going above and beyond to assist.
Order Fulfillment
There were multiple complaints about delays and issues with order accuracy, including wrong parts being sent and lack of communication regarding stock.
Knowledgeable Staff
Customers frequently noted the staff's knowledge and ability to assist with diagnostics and part installations.
Checkout Experience
Several reviews mentioned slow checkout processes and issues with self-checkout, leading to frustration among customers.
Product Availability
While many customers found the store well-stocked, some reported instances of items being out of stock despite being listed as available.
- MWMariah WalkerNov 1, 20255.0Staff and store manager C.Harris, were very helpful, they had the part I needed and provided the install. I was in and out in under and hour.
- RLRichard LockwoodOct 10, 20255.0GOOD
- DDDakillaSep 9, 20251.0I placed an order online with all the parts showing in stock. Had to call several hours later because I never got and email for pickup. I was put on hold for 15 minutes and while i was on hold they put the order together and sent the email then returned to the phone to say that there system shows the order was ready. So they filled the order while I was on the phone to see what the hold up was what if I wouldn't have called. When I got the order back to the house then parts back to the house one of the parts in the box was the wrong part but the box was the right part number. I'm soo disappointed with the quality of service and quality control at this location I will not shop at this location again.
- LFLouis FletcherAug 29, 20251.0Ordered a part online, when I didn't get an update email I called the store to find out the status. Was told oh yeah we didn't have it in stock but we will get it in later today. Still no update on my order. Four days later I go to the store to request a refund. Was not offered any explanation or even an apology for the lack of communication. Service was terrible during this process.
- JJJenniferAug 28, 20255.0Really great service! If you need help, this is the place to go. If you don't, this is still the in place to go. They listen to the problem, in some cases they run a free diagnostic, and they look up the parts you can choose from to ensure a perfect match. I went in with a dying battery and they even swapped it out in the lot for me - free. They give military discount even to veterans which is an added perk if applicable. Very friendly and knowledgeable employees!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Dover, DE?
AutoZone Auto Parts in Dover is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 7:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, AutoZone offers in-store pickup, same day delivery, and curbside pickup services for customer convenience.
Where is AutoZone Auto Parts located in Dover?
The store is located at 5 Asbury Ave, Dover, DE 19901, USA.
What types of auto parts and brands can customers find at AutoZone Auto Parts?
Customers can find a variety of auto parts including brake pads, car batteries, car accessories, and aftermarket parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Dover for customer service?
You can contact the store by calling (302) 698-1254 or emailing customer.service@autozone.com.
Are there any nearby places where I can grab food before or after shopping at AutoZone?
Yes, Pizzadili Delicatessen, a nearby winery and restaurant, is close by and a good option for food before or after your visit to AutoZone.
What other automotive parts stores are located near AutoZone Auto Parts in Dover?
There are multiple nearby AutoZone wholesale stores that provide additional options for automotive parts and accessories.
If I'm visiting from out of town, are there any nearby services related to automotive needs or repairs?
Nearby, you can find multiple AutoZone stores for parts and accessories as well as Computer Doctor for IT and computer repair if needed.
What nearby services could complement my visit to AutoZone for automotive parts?
You can visit nearby places such as Eastern Shore Screen Printing or Eastern Shore Printing and Graphics for graphic design and advertising services, or We R Cuts for grooming and beauty services while you're in the area.
Does AutoZone Auto Parts in Dover have a social media presence where I can follow for updates and promotions?
Yes, you can follow AutoZone Dover DE on Facebook at https://www.facebook.com/305826769452221 and on Twitter with the handle @autozone.