Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4017 N Dupont Hwy in Dover offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
231 reviews
5 stars
166
4 stars
36
3 stars
16
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of positive and negative experiences with staff, with many praising their helpfulness and friendliness, while others noted instances of rudeness and condescension.
Product Availability
The store generally has a good selection of parts, with many customers finding what they needed, although some noted issues with stock levels and incorrect orders.
Management Response
Management received praise for going the extra mile to assist customers, but there were also complaints about inconsistent service and handling of returns.
Store Environment
The store is described as well-stocked and organized, but some customers experienced long wait times and felt the staff was occasionally inattentive.
Pricing
Customers appreciated the competitive pricing on parts, although some felt prices were higher than competitors.
- PCPaul COct 25, 20255.0Very kind and attentive staff. Helped me find everything I was looking for.
- LRLynn RidgewayOct 13, 20255.0Advance Auto Parts in N. Dover are always friendly and helpful.
- JHJames HaughomAug 24, 20255.0Great management. They went the extra mile and really went out of their way to help solve issues I was having. 🙏
- ARAlex ReedJun 4, 20252.0I had a bad experience with a return. Yesterday, I made an online pickup order for headlight bulbs, I even triple checked that my correct car was in the filter so it would be the right fit. I ordered one that said “exact fit.” Unfortunately, they were not the correct ones but I had already opened the package because I did not know about the policy of returning electronic parts. I made sure to call and ask if I could return them, and the gentleman on the phone told me to call customer service and they would probably let me. Customer service gave me a “one time return” after calling the advanced store. Today, I went in to do the return and immediately the woman (who said she was a manager) was rude to me. She claimed they never got a call from customer service and rudely told me “this is why we tell you not to open the package” (which nobody had told me). I even showed her my email from customer service. She also assumed I had the wrong car selected when I ordered it and I told her I checked multiple times. It was just an unpleasant interaction, especially as someone who works retail and would never treat a customer like this, with a bad attitude and slamming the product and receipts down. I have been going to this store my whole life and I would have understood if I wasn’t able to return the product but customer service told me it was okay.
- DEDark EvoJun 2, 20251.0Took my coworker there to up a part for his car . Seem that they had picked the wrong part for his online order . Really wouldn’t be n issue to just fix the order n get the part . As he was telling her and trying to explain to her they had pull the wrong item for him the sales person came off very condescending they way she responded to a point that she seem angry to be there helping him out . We where surprised, cause usually they are good at this store . Unfortunately I had to take my coworker to a different store to see if they could help out with the part he needed .
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Dover?
Advance Auto Parts is located at 4017 N Dupont Hwy, Dover, DE 19901.
What brands of auto parts does Advance Auto Parts in Dover carry?
They carry brands such as DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.
Does Advance Auto Parts offer free battery installation?
Yes, free battery installation is offered with purchase at most locations, including Dover.
Can Advance Auto Parts in Dover recycle used motor oil and batteries?
Yes, they will recycle used motor oil and batteries for free. Exclusions may apply.
What services related to batteries does Advance Auto Parts provide?
They offer free battery testing, free installation with purchase, and free battery recycling.
What are the store hours for Advance Auto Parts in Dover?
Open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
What nearby car dealerships can I visit if I am at Advance Auto Parts?
Nearby car dealerships include American Rides LLC and Tejeda 2 Auto Sales, both offering auto services and accessories.
Are there nearby restaurants where I can eat before or after shopping at Advance Auto Parts?
Yes, nearby restaurants include Mama Mia Pizza and Grill, Dover Pizzeria, Diego’s Pizza, and Glasgow Deli.
Is there a nearby UPS Access Point location near Advance Auto Parts for convenient shipping services?
Yes, the UPS Access Point location is nearby for courier and shipping services, convenient for customers.