Enterprise Rent-A-Car - Closed

Reviews

• DS

  Dennis Shiver

  5 days ago
  5.0
  I've rented from them twice. Friendly people when getting the rental car, and even friendlier guys when returning it. Everything went smoothly. Will definitely rent from them on my future train trips.
• GA

  G A

  Apr 12, 2026
  1.0
  This is the most incompetent car rental location I have ever experienced. While Enterprise as a whole is a fine company, the management at this specific branch leaves much to be desired. Despite checking in and waiting for almost two hours, I received no updates from the dismissive manager or the staff. Beyond their lackluster service, their communication was nonexistent. I was left entirely in the dark regarding the status of my reservation. Ultimately, this branch's incompetence forced me to incur an unexpected $600 expense, as I could not wait any longer without knowing if a car would actually be provided.
• RW

  Ryan Wright

  Apr 11, 2026
  5.0
  Very efficient and easy drop off in the parking garage. Drove from VA to this location and it was very smooth.
• SR

  Sarah Rose

  Apr 11, 2026
  5.0
  Easy pickup and return process. Pickup is upstairs from the train station. Return was leaving the tickets in the car, keys in the drop-off box, at least half a tank of gas.
• DJ

  Daniel J

  Apr 4, 2026
  5.0
  When I had questions about my bill after returning my rental, Breanna took the time to help me understand everything. She was professional, knowledgeable and friendly. I'll definitely rent from this enterprise location again. Thanks Breanna