Business Details
About
Car Rental AgencyVan RentalSixt
Welcome to SIXT rent a car Washington! At our convenient location, you’ll be able to choose from our large selection of car rentals, such as practical compact cars, sedans, sports cars and convertibles, and premium SUVs. We provide a first-class driving experience thanks to our range of luxury car rentals from leading brands like BMW, Mercedes, Audi, and Ford. DC has no shortage of beautiful drives and road trips, so be sure to choose one of our weekly, long-term, and one-way car rental deals so you have more freedom to explore more and at your own leisure.
Location
SIXT Rent a Car Washington DC Union Station
99 H Street NE, Level 2A, Washington, DC
20001-1072, United States
Hours
Reviews
4.2
128 reviews
5 stars
99
4 stars
3
3 stars
2
2 stars1
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Marque, Tanaria, and Josilyn.
Vehicle Quality
Several reviews highlighted the cleanliness and good condition of the vehicles, although some customers reported receiving cars with issues or damage.
Reservation Issues
Numerous complaints were made regarding reservation discrepancies, including unavailability of reserved vehicles and unexpected charges.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about poor service, hidden fees, and unresponsive management.
- JSJ Sais1 day ago5.0Always great doing business with them and thanks again
- MMMelanie MartinDec 26, 20255.0These guys saved our trip on Christmas Day. We were royally screwed over by the Hertz location right next door. I was not hopeful, and in tears, walked in Sixt and told them what happened and that my family of four and all our luggage was now stranded in DC. They were so warm and welcoming, and very quickly helped us find a way to make one of their 8-person SUVs work for us. Thank you Sixt for saving us!!!
- MFmichael fischerDec 6, 20255.0Good cars, good service, good price.
- DLDe LightDec 2, 20255.0Best car dealers in US 🔥
- MMMarcusNov 21, 20252.0Went in today (11/21) to get a car and there was a discrepancy with the card I used initially to prepay via Apple Pay vs the card I was providing up front for the $200 hold. Was dealing with Marquee at the moment. Asked him to please add a notation to my reservation so customer service may see it and help with processing a refund since I wasn’t able to get a car. Asked him if he can briefly give me a summary of what he typed up which was not accurate. The issue was the discrepancy of the two cards and only being able to use one card, not that I didn’t have enough funds on my card because the reservation was prepaid. He seems too laid back and not really welcoming like that. He instantly went to go grab the manager Roderick or Rod for short (which I don’t know why he did) and I relayed things to him and he typed up the notation for my reservation and said “Since you come here often next time I’ll take of you” I asked him if he could modify a future reservation that I had so I can still leave with a car today. He did so and I jokingly said “Hey I thought you was gonna take care of me” to him responding “I can give you a bottle of water”. That may have been his way of a joking response so I’m not bothered by that. It’s just disappointing that Ive come to this location faithfully, always respectful and patient and when I’m in a sticky situation of my own all the valued renter talk goes out the window. Very disappointed with the whole experience and once I return my vehicle I doubt I’ll be back.
Frequently Asked Questions About SIXT Rent a Car Washington DC Union Station
What types of vehicles can I rent at SIXT Rent a Car Washington DC Union Station?
You can rent compact cars, sedans, sports cars, convertibles, and premium SUVs including luxury brands like BMW, Mercedes, Audi, and Ford.
Where is SIXT Rent a Car Washington DC Union Station located?
It's located at 99 H Street NE, Level 2A, in the Union Station Parking Garage, Washington, DC 20001-1072.
What are the operating hours of SIXT Rent a Car Washington DC Union Station?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays and Sundays from 8:00 AM to 2:00 PM.
Can I cancel or rebook a car rental without charges at SIXT?
Yes, SIXT offers free cancellation and rebooking.
What payment methods are accepted at SIXT Rent a Car Washington DC Union Station?
They accept American Express, Diners Club, Discover, MasterCard, and Visa.
Is there customer service available at SIXT around the clock?
Yes, SIXT provides excellent 24/7 customer service.
How can I book a rental car from SIXT at Washington DC Union Station?
You can book online via their website or use the SIXT app available on iOS and Android.
Which nearby car rental agencies are located close to SIXT at Washington DC Union Station?
Nearby car rental agencies include Budget Car Rental, Avis Car Rental, Alamo Rent A Car, and Enterprise Rent-A-Car, offering alternative options just a short walk away.
How can I use nearby transit stations to access SIXT Rent a Car Washington DC Union Station?
Washington Union Station serves as a major train station and transport hub near SIXT, making it easy to reach by train and bus, including Megabus stops and parking located nearby.
Are there any nearby places to grab coffee before heading to SIXT Rent a Car Washington DC Union Station?
Yes, Casey's Coffee, a local cafe, is conveniently located nearby where you can enjoy a coffee before your car rental visit.