Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Washington. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Washington today!
Location
Hours
Reviews
3.8
29 reviews
5 stars
17
4 stars
4
3 stars0
2 stars0
1 star
8
- MLM L3 days ago1.0Do not rent from this location if you can help it. As someone who rents fairly regularly, nothing comes close to how awful my experience was at this specific branch. I’m not sure whether it was the staff’s incompetence or their laziness that stood out more. As far as the vehicle goes, the exterior was filthy, interior was disgusting as well and reeked of cigarettes, extremely out of date model, and had noticeable damage, and gave it to me with a quarter tank of gas like it was okay. I was in a hurry so beggars cant be choosers, however I think I’m done with national after this instance. Shame on the management if that is the standard of customer service they deem acceptable. Do yourself a favor and avoid this location at all costs. If I could leave zero stars I would.
- MCMichelle CroweDec 3, 20254.0For some reason, rental cars are not always available for reservations at National as well as other companies I have used in the DC area, during holidays. However, National will call to inform you. I especially love the customer service at the DC Union station location. They are very professional and flexible.
- SSSPMOct 26, 20251.0Be prepared to wait 45 minutes to an hour to get a car, so schedule accordingly because service at this facility is null and void.
- CFclint fulcherOct 24, 20255.0Fast, friendly, professional staff. Great cars, easy efficient process, and consistently amazing- I love renting with National.
- HGHoward GrimbergOct 12, 20255.0I arrived a bit early by about 20 minutes and their system decided to charge me 15x the quoted rate for whatever reason. When I presented the quote with my reservation, the staff immediately made the necessary adjustments and refunded me the difference. Easy peazy. Great customer service.
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Washington, DC?
National Car Rental is located at Washington Union Station, 99 H St NE, Washington, DC 20002, US.
What are the operating hours for National Car Rental at Washington Union Station?
National Car Rental is open every day from 8:00 AM to 6:00 PM.
How can I skip the rental counter when renting a car at National Car Rental?
You can skip the counter by choosing any car in the aisle and managing your rental through the National app with Emerald Club.
Are there any special offers available at National Car Rental in Washington?
Yes, National Car Rental offers special promotions which can be viewed on their website's specials page.
Does National Car Rental in Washington offer discounts for active military members?
Yes, they provide discounts for active military personnel.
Can I make a car rental reservation online for National Car Rental at Washington Union Station?
Yes, you can book your rental online through their official reservation website.
What other car rental agencies are near National Car Rental at Washington Union Station?
Nearby car rental agencies include Budget Rent A Car and Avis Rent A Car, offering alternatives for your rental needs.
Which dining options are available near National Car Rental at Washington Union Station?
Nearby dining spots include Legal Sea Bar for seafood, &pizza for pizza lovers, Great Steak for fast food, and Crepe Lena for French cuisine.
Where can I enjoy coffee or a sweet treat near the National Car Rental location?
You can visit Starbucks for coffee, Häagen-Dazs for ice cream, or Insomnia Cookies for desserts near National Car Rental.
Are there any nearby attractions or services I can explore when renting a car at National Car Rental?
Yes, you can enjoy shopping at Union Station Shops, explore tours like Monuments by Moonlight Tours, or use transportation services such as the Amtrak Acela Express at Union Station.