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Goodyear Auto Service

4.5
(258 reviews)

Business Details

3156 Bladensburg Road NE, Washington, DC
20018-2204, United States
(202) 526-3885

About

Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
3156 Bladensburg Road NE, Washington, DC
20018-2204, United States

Hours

Reviews

4.5
258 reviews
5 stars
201
4 stars
28
3 stars
9
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and helpful staff, particularly highlighting individuals like Dwayne, Jessica, Wes, and Ann for their exceptional service.

Efficiency

Many reviews noted quick service times and efficient handling of repairs, with several customers expressing satisfaction with the speed of service.

Honesty and Integrity

Several customers appreciated the honesty of the staff, particularly in not upselling unnecessary services and providing transparent communication about vehicle issues.

Management Improvement

Recent management changes, particularly with Jessica Paredes, have led to noticeable improvements in customer experience and staff morale.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding service quality and communication, indicating inconsistency in performance.
  • NC
    Nicole Learner (contentfromcole)
    1 day ago
    1.0
    I will never bring my car here again. I went in for an oil change and a few days later I noticed a leak coming from the filter. It was significant enough to see that the oil was splashing up on the filter as I drove. I went back to tell them something wasn't right because that has never happened before. One of the mechanics came over with a rag to soak up the oil in the tray and told me that's just how the car is and it's supposed to do that. As I tried to explain further, the mechanic sucked his teeth and walked away like a big grown toddler. I wasn't trying to undermine their work but something clearly wasn't right, and I was hoping they would at least check the filter to make sure it didn't have a defect. I went somewhere else and they put a different filter on and guess what no leaks!
  • LW
    Linda Wilkinson
    6 days ago
    5.0
    I visit my favorite Goodyear for total vehicle services. Management and staff are professional, competent, qualified and courteous. At a time when everything is AI, it is wonderful to receive great personal service.
  • GN
    Genesis Neely
    Feb 22, 2026
    5.0
    I had a wonderful experience today at Goodyear on Bladensburg rd! They were slammed when I arrived and I thought it might be too busy to be seen today. I was greeted by a really kind lady (who I believe is the manager) and she looked with me at my tire issue outside and let me know there would be a wait to be seen. Dwayne took over from there and explained my options. Turns out my issue was much smaller and I didn’t need a new tire!! I really appreciate that they were honest with me about that and didn’t try to upcharge me. If I could give 6 stars, I would!!
  • SW
    Sarah Wagner
    Feb 16, 2026
    5.0
    I had a flat tire that I needed replaced right away. Not only did they match my urgency, but their customer service was top notch throughout the whole process. I was able to get my new tire and have them install it in the same day. I also didn’t feel like they were ever pressuring me to buy unnecessary services/products (like other places). By far the best experience I’ve had with an auto shop thus far. This place is going to be my go to from here on out!
  • VW
    Valerie White
    Feb 15, 2026
    5.0
    I came into the shop with one issue and one question and Jessica was able to help me with both, the question turned out to be the quicker and easier fix. While the problem turned out to be more than I expected Jessica explained everything to me and what needed to be done and I made an appointment to come back and have the necessary work done.

Brand Certified Facts from Goodyear Auto Service

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Certified March 01, 2026Yext Knowledge Graph
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