Brand Certified
Enterprise Rent-A-Car
4.0(381 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
Residence Inn Garage, Washington, DC
20005, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(202) 393-0900
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/washington-dc/downtown-washington-dc-1609.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Washington, DC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Washington D.c. location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.0
381 reviews
5 stars
234
4 stars
53
3 stars
16
2 stars
11
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported poor communication and unprofessional behavior, particularly regarding reservations.
Car Availability
Numerous reviews highlighted issues with car availability, including reservations not being honored and customers being left without vehicles despite prior bookings.
Location Issues
The location was frequently described as difficult to find, cramped, and poorly managed, leading to confusion and frustration for customers.
Mixed Experiences
Some customers had excellent experiences with specific staff members, while others faced significant challenges, indicating inconsistency in service quality.
- FFFrancesca3 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- SPS. Danielle PowellFeb 10, 20265.0I used to rent from this location years ago and it felt good to have the same feeling... which was good. Ashley was professional, nice, greeted me with respect and no attitude. The process was smooth, vehicle was ready and clean inside. Kevin took the time to clean the vehicle. He was professional as well. My transmission is gone on my long term Chevy, so I will be renting from this location again until I seek another permanent vehicle.
- RWRashia WalkerJan 14, 20265.0I really love renting from 14th Street NW Enterprise. They treat every customer with respect. Very detailed in finding you the vehicle you need vs what you want. The transaction is super easy. Constant communication while I had the car whether to modify or confirm return date. Return was smooth and quick.
- CVChris VJan 2, 20265.0Renting a car in the heart of DC was a refreshing experience thanks to Gustavo. He was genuinely friendly, attentive, and clearly invested in making sure everything went smoothly. It’s refreshing to engage with people who are both positive and truly customer focused. Thank you, Gustavo. We wish you all the best!
- HDHilda DelmonteDec 29, 20251.0Horrible experience at this place. We made a reservation and when we arrived they didn’t have a car for us! We had to take an uber instead. The front desk is terrible, the place disgusting at the button of a garage.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Downtown Washington, DC offer?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, luxury cars, and more to suit your rental needs.
Where is Enterprise Rent-A-Car located in Washington, DC?
Enterprise Rent-A-Car is located at Residence Inn Garage, 1110 14th St NW, Washington, DC 20005.
What are the operating hours of Enterprise Rent-A-Car at the Downtown Washington, DC location?
The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and is closed on Sundays.
Which payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Can I make a reservation online for a rental car at this Enterprise location?
Yes, you can reserve your rental car online at their reservation URL: https://www.enterprise.com/en/car-rental-locations/us/dc/downtown-washington-dc-1609.html?mcid=yext:245709.
Does this Enterprise Rent-A-Car location provide airport pickup services?
Yes, airport pickup is one of the services offered at this Enterprise Rent-A-Car location.
Is the Enterprise Rent-A-Car Downtown DC location woman-owned and do they offer military discounts?
Yes, this location is woman-owned and offers discounts for active military personnel.
What nearby places can I visit around the Enterprise Rent-A-Car Downtown DC location?
Nearby you can visit the Reflecting Pool at the Lincoln Memorial, which is a famous arts and entertainment spot, or grab a workout at Orangetheory Fitness gym.
Are there convenient nearby places to access financial services when picking up a rental car?
Yes, LibertyX Bitcoin ATM is located nearby for your currency exchange and ATM needs.
Where can I find dining options close to Enterprise Rent-A-Car in Downtown DC?
You can find fast food and restaurant options nearby like Arepa Zone, a Venezuelan and Latin American restaurant, and Jimmy John's sandwich shop.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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