Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Washington, DC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our University Heights location today.
Location
Hours
Reviews
4.1
376 reviews
5 stars
249
4 stars
36
3 stars
19
2 stars
13
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Mackenzie, Justin, and Danny for their exceptional service.
Reservation Issues
Several reviews mentioned problems with reservations, including cars being unavailable despite confirmed bookings and poor communication regarding changes.
Mixed Experiences
While many customers had positive experiences, others reported significant frustrations, particularly with billing issues and lack of follow-up on disputes.
Cleanliness and Vehicle Quality
Customers generally noted that vehicles were clean and well-maintained, although some reported receiving cars that were not cleaned properly.
Staffing and Wait Times
Multiple reviews indicated long wait times for service and issues with staffing levels, leading to delays in the rental process.
- CFchilango FresaNov 15, 20251.0I called to confirm my reservation they put on hold for more than 1 hour 👎👎👎👎👎👎👎
- SJStewart JohnsonNov 5, 20255.0Good customer service, clean vehicle
- LNLeadrew NickensOct 25, 20255.0System work with me in time return and finance meaning that make sure help me to make sure I didn’t go with my budget
- PWpamela waltonOct 21, 20254.0It is good to pre-check in so you don't have to wait long to pick up your vehicle.
- ACAlicia CoghillOct 14, 20255.0This was the best experience I had out of all the enterprises I rented from overall
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Washington, DC?
Enterprise Rent-A-Car in Washington, DC offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Washington, DC?
The Enterprise Rent-A-Car is located at 2301 Bladensburg Rd NE, Washington, DC 20018.
What are the operating hours of Enterprise Rent-A-Car at University Heights?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car online for the University Heights location?
Yes, you can reserve your rental car online at http://enterprise.com/reserve.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Is there an option for airport pick-up at this Enterprise location?
Yes, Enterprise Rent-A-Car at University Heights offers airport pick-up services.
What nearby gas stations can I visit for fueling up when renting a car at Enterprise?
Mobil and Crown Gas are nearby gas stations where you can fuel up your rental car conveniently.
Are there any restaurants near Enterprise Rent-A-Car where I can eat before or after renting a vehicle?
Yes, nearby restaurants include Jia Da Inc, Deli City Restaurant, and Syd’s Drive-In Liquor Store where you can enjoy a meal around your rental schedule.
What entertainment or nightlife options are near the Enterprise Rent-A-Car location?
Nearby nightlife spots include Power Nightclub, Republiq Hall, and Bliss if you want to enjoy some entertainment before or after your rental experience.