Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Washington, DC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our University Heights location today.
Location
Hours
Reviews
4.1
383 reviews
5 stars
255
4 stars
37
3 stars
19
2 stars
13
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of employees like Olu, Mackenzie, and Justin.
Staffing Issues
Several reviews highlighted long wait times and understaffing, indicating that the locations often struggle to manage customer volume effectively.
Reservation Problems
Numerous customers reported issues with reservations, including cars not being available despite confirmations and delays in the pickup process.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about poor communication, unprofessional behavior, and unresolved issues.
Cleanliness and Vehicle Quality
Feedback on vehicle cleanliness was generally positive, but there were instances of customers receiving unclean cars or vehicles that did not meet expectations.
- SJSinclair JeoJan 4, 20265.0I have been very satisfied dealing with Entreprise ! Their staffs are so nice and understandable..Entreprise rent-a- car is my best one
- AAAntwionDec 23, 20255.0Customer service was super and associates were courteous and professional!
- TBTy BoscoDec 19, 20255.0Great Dealing With Olu. She Was Extremely Helpful and Compassionate About My Situation. She Was The Best. A Great Asset To The Bladensburg Branch. Thanks Olu.
- OLOlive LebbieDec 15, 20254.0This location 100% needs more employees. I feel like it’s always a one man show, so long wait times. Though the assistance was great. Olu was super thorough and patient and was attentive to everyone that came through the door. I really appreciate her
- MAMeron AyaneDec 4, 20251.0The worst car rental EVER !! I was supposed to pick up a car at 10 AM to drive to New Jersey and didn’t get the car till 11AM It’s not only that they need to hire more people two people can’t work the front desk, clean the car and pick up and drop off people it’s WILD Thanks enterprise for making me late for my appointment now I have to wait another month to see a doctor
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Washington, DC?
Enterprise Rent-A-Car in Washington, DC offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.
Where is the Enterprise Rent-A-Car location in Washington, DC?
The Enterprise Rent-A-Car is located at 2301 Bladensburg Rd NE, Washington, DC 20018.
What are the operating hours of Enterprise Rent-A-Car at University Heights?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car online for the University Heights location?
Yes, you can reserve your rental car online at http://enterprise.com/reserve.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Is there an option for airport pick-up at this Enterprise location?
Yes, Enterprise Rent-A-Car at University Heights offers airport pick-up services.
What nearby gas stations can I visit for fueling up when renting a car at Enterprise?
Mobil and Crown Gas are nearby gas stations where you can fuel up your rental car conveniently.
Are there any restaurants near Enterprise Rent-A-Car where I can eat before or after renting a vehicle?
Yes, nearby restaurants include Jia Da Inc, Deli City Restaurant, and Syd’s Drive-In Liquor Store where you can enjoy a meal around your rental schedule.
What entertainment or nightlife options are near the Enterprise Rent-A-Car location?
Nearby nightlife spots include Power Nightclub, Republiq Hall, and Bliss if you want to enjoy some entertainment before or after your rental experience.