Brand Certified
Enterprise Rent-A-Car
4.2(263 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
1100 4th St SW, Washington, DC
20024, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(202) 554-8100
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/washington-dc/washington-dc-southwest-waterfront-163n.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Washington, DC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Southwest Waterfront location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
263 reviews
5 stars
184
4 stars
21
3 stars
14
2 stars
5
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and positive attitude, particularly highlighting individuals like Tyreek and Madison.
Vehicle Availability
Several reviews noted issues with vehicle availability, with customers frequently reporting that the location did not have the cars they had reserved.
Cleanliness Issues
Multiple customers expressed dissatisfaction with the cleanliness of the vehicles, mentioning unpleasant odors and unclean conditions upon pickup.
Long Wait Times
Customers reported long wait times for vehicle pickup and drop-off, with some experiencing delays of over an hour.
Mixed Experiences
While many had positive experiences, a significant number of reviews highlighted serious issues with service quality and vehicle condition, indicating inconsistency in customer experiences.
- FFFrancesca3 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- ZHZaid HamdanFeb 23, 20265.0Howard is amazing and helpful, helped me quickly and got my car in great condition. Extremely helpful and awesome worker.
- MBMoe BellDec 27, 20251.0No stars. Worst experience I’ve ever had with a rental company
- TFTracey FellsDec 23, 20255.0Showed amazing communication skills and patience truly worked as a team
- JRJoseph RauscherDec 7, 20255.0The vehicle pickup and return process was very easy thanks to the helpful staff.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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