AutoZone Auto Parts

4.0
612 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Rhode Island Ave. NE in Washington, DC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Washington, DC or call us at (202) 832-4001.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
519 Rhode Island Ave NE, Washington, DC
20002, United States

Hours

Reviews

4.0
612 reviews
5 stars
333
4 stars
111
3 stars
74
2 stars
23
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.

Staff Knowledge

Several customers highlighted the staff's knowledge and ability to assist with car issues, particularly praising specific employees like Raymond and Ms. Reese.

Efficiency

Customers appreciated the quick service for battery replacements and other needs, although some reported long wait times due to understaffing.

Store Conditions

Concerns were raised about cleanliness and organization within the store, with reports of unsanitary conditions and poor inventory management.

Management Issues

Negative comments about management behavior and staff treatment were noted, impacting overall customer experience.
  • FT
    Francisco TejedaMendez
    Oct 16, 2025
    5.0
    Great place, it was fast and the workers were on top of things with good spirit in a great mood I did got what I need it!!!!
  • TA
    Throw Away
    Oct 15, 2025
    1.0
    Rude Service and poor queue management. Profanity used by staff. Save your time and use ChatGPT for your part numbers and order from Amazon. You will save time and money.
  • DH
    Deirdra Hughes
    Oct 15, 2025
    2.0
    The credit card system was down. I was told it was my card. When they next customer tried to check out there was a problem then as well.
  • DL
    Dimond Lockwood
    Oct 13, 2025
    5.0
    I’m so happy I stopped by. The older African American guy with the gray hair saved the day. I thought my car battery was dead but it was just a simple part that needed to be tightened and the help was 100% free. Saved me money in towing fees and service repairs!!! Thank you again. :)
  • MA
    Mesay Alemayehu
    Oct 4, 2025
    4.0
    Store needs more employees to assist costumers

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM.

What time does AutoZone Auto Parts open and close on Sundays?

On Sundays, AutoZone opens at 8:00 AM and closes at 8:00 PM.