AutoZone Auto Parts

4.0
614 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Rhode Island Ave. NE in Washington, DC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Washington, DC or call us at (202) 832-4001.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
519 Rhode Island Ave NE, Washington, DC
20002, United States

Hours

Reviews

4.0
614 reviews
5 stars
335
4 stars
111
3 stars
74
2 stars
23
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ms. Reese and Raymond for their exceptional service.

Staff Issues

Several reviews mentioned rude behavior from management and staff, with complaints about poor customer service and lack of professionalism.

Efficiency

While some customers experienced quick service, others reported long wait times and poor queue management, indicating inconsistency in service speed.

Store Conditions

There were mixed reviews regarding the store's cleanliness and organization, with some customers noting unsanitary conditions.

Product Availability

Customers frequently mentioned issues with stock availability, indicating that the store often runs out of necessary items.
  • DD
    Darlene
    Dec 24, 2025
    5.0
    Excellent customer service and inventory
  • VS
    vanessa scates
    Dec 12, 2025
    5.0
    The best ever in every way from the moment I opened the door and to the very end. Ms. Reese and her staff are very friendly, respectful, excellent customer service, kind, attentive, professional, polite and people friendly. The was welcoming, warm and inviting. This was my first time in this store but it was the best customer service experience in a long time. This AutoZone is an example of what people expect in customer service today which is very hard to find nowadays. Thanks Ms. Reese and her staff for giving me something I hadn't had in a long time. Kind regards.
  • FT
    Francisco TejedaMendez
    Oct 16, 2025
    5.0
    Great place, it was fast and the workers were on top of things with good spirit in a great mood I did got what I need it!!!!
  • TA
    Throw Away
    Oct 15, 2025
    1.0
    Rude Service and poor queue management. Profanity used by staff. Save your time and use ChatGPT for your part numbers and order from Amazon. You will save time and money.
  • DL
    Dimond Lockwood
    Oct 13, 2025
    5.0
    I’m so happy I stopped by. The older African American guy with the gray hair saved the day. I thought my car battery was dead but it was just a simple part that needed to be tightened and the help was 100% free. Saved me money in towing fees and service repairs!!! Thank you again. :)

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM.

What time does AutoZone Auto Parts open and close on Sundays?

On Sundays, AutoZone opens at 8:00 AM and closes at 8:00 PM.