Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Rhode Island Ave. NE in Washington, DC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Washington, DC or call us at (202) 832-4001.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ms. Reese and Raymond for their exceptional service.
Staff Issues
Several reviews mentioned rude behavior from management and staff, with complaints about poor customer service and lack of professionalism.
Efficiency
While some customers experienced quick service, others reported long wait times and poor queue management, indicating inconsistency in service speed.
Store Conditions
There were mixed reviews regarding the store's cleanliness and organization, with some customers noting unsanitary conditions.
Product Availability
Customers frequently mentioned issues with stock availability, indicating that the store often runs out of necessary items.
DD
Darlene
Dec 24, 2025
5.0
Excellent customer service and inventory
VS
vanessa scates
Dec 12, 2025
5.0
The best ever in every way from the moment I opened the door and to the very end. Ms. Reese and her staff are very friendly, respectful, excellent customer service, kind, attentive, professional, polite and people friendly. The was welcoming, warm and inviting. This was my first time in this store but it was the best customer service experience in a long time. This AutoZone is an example of what people expect in customer service today which is very hard to find nowadays. Thanks Ms. Reese and her staff for giving me something I hadn't had in a long time. Kind regards.
FT
Francisco TejedaMendez
Oct 16, 2025
5.0
Great place, it was fast and the workers were on top of things with good spirit in a great mood I did got what I need it!!!!
TA
Throw Away
Oct 15, 2025
1.0
Rude Service and poor queue management. Profanity used by staff. Save your time and use ChatGPT for your part numbers and order from Amazon. You will save time and money.
DL
Dimond Lockwood
Oct 13, 2025
5.0
I’m so happy I stopped by. The older African American guy with the gray hair saved the day. I thought my car battery was dead but it was just a simple part that needed to be tightened and the help was 100% free. Saved me money in towing fees and service repairs!!! Thank you again. :)
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM.
What time does AutoZone Auto Parts open and close on Sundays?
On Sundays, AutoZone opens at 8:00 AM and closes at 8:00 PM.
Where is AutoZone Auto Parts located in Washington, DC?
It is located at 519 Rhode Island Ave NE, Washington, DC, 20002, US.
What types of products can I purchase at AutoZone Auto Parts?
You can purchase auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone provides both in-store pickup and same-day delivery services.
What brands of auto parts does AutoZone Auto Parts carry?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Pennzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is AutoZone Auto Parts open for in-store shopping and curbside pickup?
Yes, AutoZone offers in-store shopping, curbside pickup, and in-store pickup.
How can I contact AutoZone Auto Parts customer service?
You can reach customer service by phone at (202) 832-4001 or by email at customer.service@autozone.com.
Are there any nearby places to visit close to AutoZone Auto Parts at 519 Rhode Island Ave NE?
Nearby places include Calvary Bible Institute, Kuk Sool Won Martial Arts, and Howard College of Dentistry SNDA, offering opportunities for education and fitness close to your visit.
Can customers visiting AutoZone also access community centers nearby?
Yes, Alfred A. Owens Family Life Community Center and GMCHC Family Life Community Center are nearby, providing community services and events you might want to visit before or after shopping.
Are there any martial arts or fitness training options near AutoZone Auto Parts?
Yes, you can find Kuk Sool Won Martial Arts and Tornado Taekwondo nearby for martial arts classes and sports fitness instruction.