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AutoZone Auto Parts

3.9
(504 reviews)

Business Details

3920 S Capitol St SE, Washington, DC
20032, United States
(202) 563-2630

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Capitol St SE in Washington, DC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Washington, DC or call us at (202) 563-2630.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3920 S Capitol St SE, Washington, DC
20032, United States

Hours

Reviews

3.9
504 reviews
5 stars
252
4 stars
96
3 stars
64
2 stars
27
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some staff members received praise for being helpful and knowledgeable, others were reported as rude or unprofessional.

Staffing Issues

Frequent mentions of understaffing leading to long wait times and poor service experiences.

Product Availability

Customers noted inconsistent availability of parts, with some expressing frustration over not finding what they needed.

Store Environment

Concerns about the store's location and cleanliness, with some customers feeling unsafe due to loitering outside.
  • YM
    Yeniekie McKenzie
    Jan 19, 2026
    1.0
    The young lady Shamir who assisted me was very rude from the beginning we walked into the store came in to buy a battery we asked where can we place the battery, and she looked so disgusted,I said we are here to buy a battery. Gave the info and she gave the prices, I said wow why is it so expensive for a old car. She said I don't make the batteries, I told her I know. I didn't say you did. I also stated that the one I brought wasn't that high, I may need to shop around, Shamir said that's not ours. I said I know I didn't say it was. I called my guy and went where I always go for parts. This store was just close to me. This is my second bad experience. I will never come back. Two years ago I was sold an alternator that didn't belong in the box.
  • DS
    Dion Singletary
    Jan 18, 2026
    5.0
    The customer service was amazing.My visit was more than a visit the staff gave me a great experience!!! I recommend this location the team is awesome!
  • CB
    Charles Broadie
    Jan 9, 2026
    5.0
    Done excellent job always Eric at autozone on south capital street s.e
  • ML
    michele lynch
    Jan 9, 2026
    5.0
    This morning I enter the store and the security was so nice and the Eric Z was also very nice
  • GA
    Gregory Adams
    Sep 27, 2025
    5.0
    Multiple good experiences here. Most recently they helped me quickly replace my car battery on a Saturday.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts at 3920 S Capitol St SE?

The store is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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