Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone H St NE in Washington, DC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Washington, DC or call us at (202) 388-1203.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Amanda, Stephen, and Troy for their exceptional service.
Management Issues
Several reviews highlighted negative experiences with management, particularly regarding rudeness and lack of customer care, which detracted from the overall experience.
Product Availability
Customers noted that while the store generally has a good selection of auto parts, there were instances of items being unavailable or orders not being ready for pickup.
Efficiency
The store was frequently commended for quick service, with many customers appreciating the fast turnaround for battery replacements and other services.
AK
Aaron K
Dec 22, 2025
5.0
Front desk is good just commercial is terrible service
DD
Dr. Donna A. Dietz
Nov 30, 2025
5.0
Albert and the rest of them are friendly and knowledgeable and helpful!
TW
Taylor Wallace
Nov 25, 2025
5.0
Erin and Shawn (sean?) are absolutely amazing teammates for this store. It's normally not a fun time when you walk into an auto shop, especially during a holiday week, but those two are mission focused, and there to help extremely efficiently. I was barely through the door and Shawn called me over to assit. With Erin working the computer, we were able to find the correct parts and check me out in record time. I really appreciate the team here. Happy Holidays guys!
IB
Iyana Bush
Aug 9, 2025
5.0
Amanda is wonderful she has wonderful customer service, everytime I come to the this location she makes me day better. Shopping for car parts can be very frustrating but she always makes it convenient and I learned something new everytime I have a conversation with her. She always and I mean ALWAYS have a positive attitude and she never makes me feel like I am on the way or a burden to her job. Please make her trainer or manager for her and other locations she sets the bar really high!
MC
Miasia Cooper
Aug 9, 2025
5.0
Amanda is the best sales associate in the store! Especially for female customers! She make sure we as woman are not being used or taken advantage. She shows exactly what I need and give me options. Love her. I only recommended her
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts at 1518 Benning Rd NE?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup services?
Yes, AutoZone provides in-store pickup for your convenience.
Is same-day delivery available at this AutoZone location?
Yes, same-day delivery is offered at the AutoZone store on Benning Rd NE.
What types of products can I find at AutoZone Auto Parts on Benning Rd NE?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I shop inside the store at AutoZone Auto Parts?
Yes, in-store shopping is available at this AutoZone location.
What brands does AutoZone Auto Parts carry at this location?
Brands carried include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Pennzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can nearby AutoZone stores help me if this location doesn't have what I need?
There are other AutoZone stores nearby in Washington, DC, so you can check those locations if your needs aren't met here.
What dining options are available near AutoZone Auto Parts on Benning Rd NE?
Nearby dining includes The Queen Vic (gastropub), Smokin' Pig (barbecue restaurant), China Wok (Chinese restaurant), Pizza Hut, and America's Best Wings, offering a variety of cuisine before or after your visit.
Are there public transit or services near AutoZone for a convenient visit?
Nearby services like Metro by T-Mobile can assist with mobile and telecommunications needs, and nearby retail like GameStop and Vans provide additional shopping options close to AutoZone.
How can I contact AutoZone Auto Parts on Benning Rd NE if I have questions?
You can call the store directly at (202) 388-1203 or email customer.service@autozone.com for assistance.