AutoZone Auto Parts

4.1
595 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone H St NE in Washington, DC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Washington, DC or call us at (202) 388-1203.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1518 Benning Rd NE, Washington, DC
20002, United States

Hours

Reviews

4.1
595 reviews
5 stars
323
4 stars
136
3 stars
62
2 stars
24
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Amanda, Stephen, and Troy for their exceptional service.

Management Issues

Several reviews highlighted negative experiences with management, particularly regarding rudeness and lack of customer care, which detracted from the overall experience.

Product Availability

Customers noted that while the store generally has a good selection of auto parts, there were instances of items being unavailable or orders not being ready for pickup.

Efficiency

The store was frequently commended for quick service, with many customers appreciating the fast turnaround for battery replacements and other services.
  • AK
    Aaron K
    Dec 22, 2025
    5.0
    Front desk is good just commercial is terrible service
  • DD
    Dr. Donna A. Dietz
    Nov 30, 2025
    5.0
    Albert and the rest of them are friendly and knowledgeable and helpful!
  • TW
    Taylor Wallace
    Nov 25, 2025
    5.0
    Erin and Shawn (sean?) are absolutely amazing teammates for this store. It's normally not a fun time when you walk into an auto shop, especially during a holiday week, but those two are mission focused, and there to help extremely efficiently. I was barely through the door and Shawn called me over to assit. With Erin working the computer, we were able to find the correct parts and check me out in record time. I really appreciate the team here. Happy Holidays guys!
  • IB
    Iyana Bush
    Aug 9, 2025
    5.0
    Amanda is wonderful she has wonderful customer service, everytime I come to the this location she makes me day better. Shopping for car parts can be very frustrating but she always makes it convenient and I learned something new everytime I have a conversation with her. She always and I mean ALWAYS have a positive attitude and she never makes me feel like I am on the way or a burden to her job. Please make her trainer or manager for her and other locations she sets the bar really high!
  • MC
    Miasia Cooper
    Aug 9, 2025
    5.0
    Amanda is the best sales associate in the store! Especially for female customers! She make sure we as woman are not being used or taken advantage. She shows exactly what I need and give me options. Love her. I only recommended her

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts at 1518 Benning Rd NE?

The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup services?

Yes, AutoZone provides in-store pickup for your convenience.