Advance Auto Parts

Reviews

• AP

  Alexandra Philemon

  Feb 23, 2026
  1.0
  Shut it down or hire new staff. The absolute most incompetent team I’ve ever encountered. HORRENDOUS customer service. Came for assistance, but only received excuses and back talk. Clearly just didn’t want to help at all. It is 02/23 and the time is 11:17am so to whom this may concern. Get your staff together.
• DS

  Dielyn Stephen

  Jan 6, 2026
  5.0
  Solid store and staff always clean and well stocked
• PP

  Preston

  Dec 16, 2025
  5.0
  I received exactly what I needed. They were so helpful. Both Jazzmaine and Rain the manager were very knowledgeable and helpful. Excellent customer service. Thanks again.
• AD

  Anthony Dinkins

  Dec 8, 2025
  5.0
  Good morning- I am so glad that our community here in Hillcrest have Advance Auto. It’s been a long time needed. The manager Rain is such an awesome individual who extends great customer service. She keeps the store very organized, well stocked and clean. I knew her from previous Advance Auto stores and the same professionalism she carried there is now with our location. Thank you very much for coming to Hillcrest and bringing such a great manager.
• LC

  Lael Claude

  Dec 2, 2025
  5.0
  As soon as I waked in, I was warmly greeted by Lavar & Anthony. Lavar quickly eased my frustration with his knowledge & customer service. He offered to change my battery & perform the necessary tests to ensure changing the battery was futile. I expected nonetheless from a store where Rain is the manager. There is another store closer to me, but I choose this store due to the amount of customer service I receive consistently. I highly recommend coming to the new Advanced Auto Parts on Alabama Ave.