Enterprise Rent-A-Car

4.0
144 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cathedral Heights, DC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Georgetown location today.

Location

Enterprise Rent-A-Car
Georgetown Glover Prk Hotel, Cathedral Heights, DC
20007, United States

Hours

Reviews

4.0
144 reviews
5 stars
87
4 stars
17
3 stars
9
2 stars
10
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and accommodating, while others reported poor service and unprofessional behavior from certain employees.

Reservation Issues

Numerous reviews highlighted problems with reservations, including unavailability of cars despite confirmed bookings and poor communication regarding delays.

Vehicle Condition

Several customers noted issues with the cleanliness and maintenance of vehicles, including receiving dirty cars and concerns about fuel levels.

Location Accessibility

The location's limited hours and accessibility were frequently mentioned as drawbacks, particularly for weekend rentals.
  • TJ
    Terri Jackson
    3 days ago
    5.0
    While in DC my vehicle was stolen so I had to get a rental vehicle to get back home. My insurance company contacted Enterprise. The agent with Enterprise immediately called me to tell my she had my rental car ready. Once I got to the rental counter, they brought the car out and I initialed a couple of items, then I was out the door with the rental car. That’s is the easiest process I have ever experienced when picking up a rental vehicle. During the rental period the agent even called me to check how things were going and to let me know the insurance company had approved an extension on the rental period if I needed. Although I didn’t need the extension, I really appreciated her letting me know that I could keep it longer if I needed to. Even when I turned the car in to my hometown once I got home, the agent was courteous and professional and again the whole process took about 2 minutes. I highly recommend using this company. TJackson Brandon MS
  • CW
    Cindy Wardrip
    Dec 23, 2025
    5.0
    Good experience
  • GR
    Gil Rivera
    Dec 3, 2025
    5.0
    My family and I love renting vehicles from Enterprise, there is never any problema or hassle. The staff is always professional and helpful. I highly recommend Enterprise Rent-A-Car.
  • MO
    Mariano Orlando
    Nov 8, 2025
    5.0
    The agent was very helpful and listened to my suggestions for improving mirror and window visibility.
  • TS
    Tre Swann
    Nov 1, 2025
    5.0
    The NW DC Enterprise in Glover Park has exceptional staff. Very hospitable and thoughtful of my recent car accident. The staffer assisted me better than my auto insurance company did and she is very appreciated. 10 out of 10 (5 Star⭐ service)

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Cathedral Heights, DC?

Enterprise Rent-A-Car is located at Georgetown Glover Park Hotel, 2505 Wisconsin Ave NW, Cathedral Heights, DC 20007.

What are the operating hours for Enterprise Rent-A-Car in Georgetown?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.