Enterprise Rent-A-Car

4.4
2005 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Hartford Bradley International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Hartford Bradley International Airport today.

Location

Enterprise Rent-A-Car
180 Schoephoester Rd, Windsor Locks, CT
06096, United States

Hours

Reviews

4.4
2,005 reviews
5 stars
1,491
4 stars
227
3 stars
100
2 stars
61
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Erica and Trevor going above and beyond.

Rental Process

The rental process was frequently described as quick and easy, with smooth check-in and check-out experiences noted by multiple customers.

Vehicle Quality

Customers generally reported satisfaction with the cleanliness and condition of the vehicles, although there were some complaints about specific issues like unpleasant smells.

Pricing Concerns

Some reviews highlighted concerns about pricing, particularly regarding hidden fees and higher rates in certain regions.

Mixed Experiences

While many had positive experiences, there were notable complaints about customer service issues, particularly in handling vehicle availability and communication.
  • ML
    Michael Lynch
    4 days ago
    5.0
    The folks at Bradley Enterprise were awesome, very helpful, friendly and eager to help! Great bunch of people, made a long travel day better!
  • JS
    Jared Smasal
    6 days ago
    4.0
    Good experience overall, just hope you don't have car problems, and if you do, hope you get a good agent you can understand or you'll have problems getting a replacement vehicle.
  • SC
    Steve Coffey
    Dec 30, 2025
    3.0
    Enterprise is slowly but surely becoming a terrible business to patronize much longer. The last two rentals have been more than disappointing!! Hope they can turn things around soon I might give it one more shot but probably not
  • RB
    Robyn Marie Bisonette
    Dec 27, 2025
    5.0
    I can’t enough wonderful things about Erica at BDL Enterprise! She was efficient, so sweet, and very professional. Explained all the details about my total, answered all my questions, and even wished me a happy birthday! I will definitely keep coming back to her to assist me with all my future rental cars at BDL.
  • SD
    Sonya Dervenis
    Dec 18, 2025
    5.0
    Able to get a tree with my dad. Drive around Connecticut on a visit to my parents. Only trouble was this model didn’t have a heated steering wheel… it was 17 degrees one day!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car at Hartford Bradley International Airport?

You can choose from a wide selection including compact cars, passenger vans, family SUVs, and luxury vehicles.

What are the operating hours of Enterprise Rent-A-Car at Hartford Bradley International Airport?

The rental office is open daily from 4:00 AM to 12:30 AM, with a brief overlap past midnight.