Enterprise Rent-A-Car

4.4
1986 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Hartford Bradley International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Hartford Bradley International Airport today.

Location

Enterprise Rent-A-Car
180 Schoephoester Rd, Windsor Locks, CT
06096, United States

Hours

Reviews

4.4
1,986 reviews
5 stars
1,477
4 stars
225
3 stars
98
2 stars
61
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting exceptional service experiences.

Efficiency

The rental process, including pick-up and drop-off, was frequently described as quick and smooth, contributing to a positive experience.

Vehicle Quality

Most customers reported receiving clean and well-maintained vehicles, although some noted issues with unpleasant odors in certain cars.

Reservation Issues

There were complaints about unavailability of reserved vehicles and miscommunication regarding vehicle eligibility, which negatively impacted some customers' experiences.

Pricing Concerns

While many found the pricing competitive, some customers expressed dissatisfaction with hidden fees and perceived overpricing at certain locations.
  • DB
    Dylan Teixeira (Blue)
    2 days ago
    5.0
    I never had a single problem with enterprise. Easy to rent a car and easy to return a car. Usually they have good rates. (Pictures are just for the interior of the building were all the rental cars are located at for BDL)
  • ML
    Marlene Lawler
    Nov 16, 2025
    5.0
    The best car rental company i ever used.
  • MM
    Mark Maisano
    Oct 26, 2025
    5.0
    Excellent experience at every level. Everyone throughout the process was helpful and pleasant!
  • JZ
    Jim Zink
    Oct 23, 2025
    5.0
    I flew into Bradley it was late at night nobody seemed to have any cars to rent so I’ve had good experience with enterprise before but the only one that had cars to rent was hertz trying to work with them was horrible trying to renew the rental was horrible so I brought her to his car back and went right to the booth for enterprise I don’t know who the guys name was but he stop with his breakfast and help me get into a rental and effect for the same car it was 300 less I will never deal with hertz
  • IR
    Ian Raquintan
    Oct 16, 2025
    4.0
    The car was great and in good condition. The customer service was quick and helpful. Except the vehicle had a unpleasant smell. We failed to complain and return it because we are already on our trip. I hope they will also check the smell of the car next time.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car at Hartford Bradley International Airport?

You can choose from a wide selection including compact cars, passenger vans, family SUVs, and luxury vehicles.

What are the operating hours of Enterprise Rent-A-Car at Hartford Bradley International Airport?

The rental office is open daily from 4:00 AM to 12:30 AM, with a brief overlap past midnight.