Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Main Street in Willimantic, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Willimantic, CT or call us at (860) 456-5629.
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unhelpful or rude.
Staff Knowledge
Several customers highlighted the staff's knowledge and willingness to assist, particularly in diagnosing issues and providing solutions.
Product Availability
Customers generally found that the store had the parts they needed, although there were complaints about incorrect orders and stock issues.
Store Management
Management received criticism for poor handling of customer issues and lack of support for staff, leading to negative customer experiences.
Return Policies
Customers expressed frustration with strict return policies that they felt were not customer-friendly.
DL
Denise Lowery
Dec 8, 2025
5.0
Auto Zone is a great Auto Parts store. The manager Janice is awesome as she helped us out of a tough spot with getting our plates attached. Thank you Janice and Auto Zone!
MM
Marques
Nov 21, 2025
1.0
Gloria is the store manager and I came from Coventry to hear to replace my battery and she didn’t want to help me out. The reason was because she didn’t have enough cash in store to replace my battery. Now I need to drive half an hour because she also didn’t want to do it through card payment as well.
CJ
calin johnson
Nov 14, 2025
5.0
Janice and Bryan hooked us up by installing a battery we bought at O Riley’s because they were out of stock and O Riley’s wouldn’t install super helpful as always
LP
Layne Phillips
Nov 14, 2025
5.0
AAA couldn’t get my battery off, came here and they were able to help out with a new install, Javi was super helpful
EF
Emmanuel Fonseca
Nov 13, 2025
5.0
Janice Rivera was super nice and professional helped me put part on my car without asking and was very helping and kind A++ for customer service
What types of products can I find at AutoZone Auto Parts on Main Street?
They sell a wide range of auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I contact AutoZone Auto Parts via email?
Yes, you can email them at customer.service@autozone.com for any inquiries.
Does AutoZone Auto Parts have an online presence or website?
Yes, you can visit their website at https://www.autozone.com/locations/ct/willimantic/1326-main-st.html for more information.
Which car part brands are available at AutoZone Auto Parts in Willimantic?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can nearby Sherwin-Williams Paint Store be useful when visiting AutoZone Auto Parts?
After picking up auto parts at AutoZone, you can conveniently visit Sherwin-Williams Paint Store nearby for your home improvement and paint needs, making your shopping trip efficient.
Are there dining options close to AutoZone Auto Parts in Willimantic?
Yes, nearby dining options include Taco Bell for fast Mexican food, Blimpie for sandwiches, and New China for Chinese cuisine, perfect for grabbing a meal before or after your visit.
What medical facilities are located near AutoZone Auto Parts?
The Willimantic Outpatient Clinic and Hartford HealthCare-GoHealth Urgent Care are nearby, offering convenient access to medical services in case of emergencies or health needs while in the area.