Many customers praised the staff for being helpful, professional, and accommodating, although some reported negative experiences with specific employees.
Honesty and Trustworthiness
Several reviews highlighted concerns about upselling and perceived dishonesty regarding necessary repairs, while others appreciated the straightforward service.
Efficiency
Customers noted both quick service and long wait times, indicating inconsistency in how efficiently jobs are completed.
Pricing
Feedback varied on pricing, with some customers finding it reasonable and others feeling overcharged for services.
Overall Experience
While many customers had positive experiences and expressed loyalty, there were significant complaints about service quality and communication.
JK
Jessica Klymczuk
Dec 23, 2025
5.0
They are honest and amazing!! Had issue with my tire and they took care of me before Christmas and make it safe so I can drive back to Florida.
RB
Rolf B
Dec 13, 2025
1.0
The young female clerk attending me when the job was completed, had a very bad attitude. I said everything is within specs as per paperwork, she didn't like that and responded with a snarky remark. At the end she didn't say you are all set, she just walked away. In previous transactions with other individuals, I walked away too early and was called back.
MU
My Life As a Unicorn
Nov 5, 2025
5.0
justin and nick were very helpful
WP
william pellegrini
Nov 2, 2025
5.0
I was stuck all night in front of a firestone they could not get a tire for my mini cooper for 2 days .. I made it to Goodyear and Justin forester found a tire at an auto parts store and sent a driver to get it .. I was late to my friends funeral in Boston but I got there thanks to Justin .. I paid half what I expected as well
MM
Mandy Maskell
Oct 30, 2025
1.0
I think they rip a lot of people off, but I guess that’s just what mechanics do. Here is my receipt for my rear brakes, when o look up the actual parts cost it quotes $100 less for the TOP of the line brand/kit. I called to confirm the brand of parts they use as well and it still does not come up as almost $400 for just the brake parts. So pretty much they made over $300 for something that took 2 hours maybe? I won’t be going back if I can avoid it.
Frequently Asked Questions About Goodyear Auto Service
What auto services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes with certified mechanics.
Where is Goodyear Auto Service located?
It is located at 1020 Silas Deane Highway, Wethersfield, CT 06109-4231, USA.
What are the regular operating hours for Goodyear Auto Service?
The center is open Monday through Saturday from 7:30 AM to 6:30 PM and closed on Sundays.
Does Goodyear Auto Service offer pickup and delivery services?
Yes, they offer in-store pickup for services and products.
What are the payment options at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the facility has wheelchair accessible entrances and restrooms.
How can I book an appointment at Goodyear Auto Service?
Appointments can be made online at their reservation page: https://www.goodyearautoservice.com/en-US/make-appointment
Are there any restaurants near Goodyear Auto Service where I can eat while waiting?
Yes, nearby restaurants include Chimirri's Italian Pastry Shoppe, Dunkin', Angry Tofu, and Hungry Pot Korean BBQ and Hot Pot, providing a variety of dining options.
Are there any medical facilities near Goodyear Auto Service for health needs?
Yes, Hartford Medical Group and Hartford HealthCare-GoHealth Urgent Care are nearby if you require medical services during your visit.
What other businesses are located near Goodyear Auto Service that I might find useful?
Nearby businesses include Sebastianelli Jewelers for jewelry, Webster Bank for financial services, and Ulta Beauty for cosmetic supplies.