Goodyear Auto Service

4.2
165 reviews

About

Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
1020 Silas Deane Highway, Wethersfield, CT
06109-4231, United States

Hours

Reviews

4.2
160 reviews
5 stars
115
4 stars
14
3 stars
6
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, professional, and accommodating, although some reported negative experiences with specific employees.

Honesty and Trustworthiness

Several reviews highlighted concerns about upselling and perceived dishonesty regarding necessary repairs, while others appreciated the straightforward service.

Efficiency

Customers noted both quick service and long wait times, indicating inconsistency in how efficiently jobs are completed.

Pricing

Feedback varied on pricing, with some customers finding it reasonable and others feeling overcharged for services.

Overall Experience

While many customers had positive experiences and expressed loyalty, there were significant complaints about service quality and communication.
  • JK
    Jessica Klymczuk
    Dec 23, 2025
    5.0
    They are honest and amazing!! Had issue with my tire and they took care of me before Christmas and make it safe so I can drive back to Florida.
  • RB
    Rolf B
    Dec 13, 2025
    1.0
    The young female clerk attending me when the job was completed, had a very bad attitude. I said everything is within specs as per paperwork, she didn't like that and responded with a snarky remark. At the end she didn't say you are all set, she just walked away. In previous transactions with other individuals, I walked away too early and was called back.
  • MU
    My Life As a Unicorn
    Nov 5, 2025
    5.0
    justin and nick were very helpful
  • WP
    william pellegrini
    Nov 2, 2025
    5.0
    I was stuck all night in front of a firestone they could not get a tire for my mini cooper for 2 days .. I made it to Goodyear and Justin forester found a tire at an auto parts store and sent a driver to get it .. I was late to my friends funeral in Boston but I got there thanks to Justin .. I paid half what I expected as well
  • MM
    Mandy Maskell
    Oct 30, 2025
    1.0
    I think they rip a lot of people off, but I guess that’s just what mechanics do. Here is my receipt for my rear brakes, when o look up the actual parts cost it quotes $100 less for the TOP of the line brand/kit. I called to confirm the brand of parts they use as well and it still does not come up as almost $400 for just the brake parts. So pretty much they made over $300 for something that took 2 hours maybe? I won’t be going back if I can avoid it.

Frequently Asked Questions About Goodyear Auto Service

What auto services does Goodyear Auto Service offer?

Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes with certified mechanics.

Where is Goodyear Auto Service located?

It is located at 1020 Silas Deane Highway, Wethersfield, CT 06109-4231, USA.