Monro Auto Service and Tire Centers

Reviews

• RR

  Rob

  Mar 5, 2026
  5.0
  Manager Helped a lot!
• DR

  Delaney Ryan

  Feb 27, 2026
  5.0
  The new store manager Mustafa and the whole team were friendly and knowledgeable! Communication was consistent throughout. I'm really happy about how honest Mustafa was with me. Had come in for 2 issues but he told me only one of the "issues" was actually an issue. I would assume a place trying to take advantage of their customers would have just told me both things needed to be fixed, so Mustafas honesty here really meant a lot to me. I think this place has a bad wrap from old reviews and I would HIGHLY recommend giving them a chance under Mustafa's new management!
• SS

  sexibellatink221

  Feb 21, 2026
  5.0
  First time here and they were very nice went beyond to help me.
• IB

  Irines Baker

  Feb 13, 2026
  5.0
  Mustafa the manager was very polite! The wait time was a little longer than expected but not too bad considering all the lights and questions I had in regard's to my vehicle!
• NO

  Noor Omerkhel

  Feb 7, 2026
  2.0
  booked an appointment for an oil change and tire rotation at 8:30 a.m. and arrived on time. When I checked in, I greeted the front desk staff member, Domenic Gaudino, politely: “Hi, good morning, how are you doing?” His response was rude and dismissive. He did not return the greeting and immediately said, “Do you have an appointment?” His attitude was unprofessional and unfriendly from the start. I confirmed my appointment, and Dominic told me the service would take about 45 minutes. He also informed me the full synthetic oil change would cost $138.43, which I approved. Instead of 45 minutes, the service took almost two hours, causing me to miss an important meeting. No updates or explanations were provided during the delay. The next day, I checked my vehicle and discovered that the oil level was below the proper amount. This is a serious issue after a paid oil change. The technician listed was Joe, and I took photos to document the problem. I returned to the store on 02/07/2026 and spoke with the new manager, Mustafa. He was professional, respectful, and apologized, and said he would fix the issue. I appreciate his professionalism. However, between Domenic Gaudino rude behavior, the excessive wait time, the incorrect oil level, and the high cost, this experience was unacceptable. My time and money were wasted, and I should not have to double-check basic services like an oil change. Customers deserve respectful treatment and proper service.

Frequently Asked Questions About Monro Auto Service and Tire Centers