Monro Auto Service and Tire Centers

3.9
190 reviews
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Business Details

1177 Boston Post Rd, West Haven, CT
06516, United States
(203) 937-8338
https://locations.monro.com/ct/west-haven/1177-boston-post-rd

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1177 Boston Post Rd, West Haven, CT
06516, United States

Hours

Reviews

3.9
190 reviews
5 stars
123
4 stars
13
3 stars
6
2 stars
4
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Anna and Vinny for their excellent service.

Mixed Experiences

While some customers had positive experiences, others reported issues with service quality, including being overcharged and dissatisfaction with repairs.

Management Changes

Several reviews mentioned a decline in service quality after management changes, with some customers expressing nostalgia for previous staff.

Pricing Concerns

Customers frequently commented on high prices for services, with some feeling they were charged excessively for repairs.

Efficiency

Many reviews noted quick service and the ability to accommodate urgent requests, although some customers experienced delays or miscommunication.
  • MM
    Maiwand Masoud
    5 days ago
    1.0
    I have scheduled an appointment for oil change, we have Conroe total amount of about 85$ bucks on phone, when I visit to the shop they calculate it 127$, then I have canceled the appointment.
  • JJ
    Joe
    Dec 28, 2025
    1.0
    Sorry that there isn’t a zero star rating. Worst experience ever. Told me they’d look at a leaky tire (simple, eh?) in an hour. After 3.5 hours they took it in, and in 2 minutes had it off the rack. Told me I had a “ghost leak” (whatever that is). Never took the tire off to even look at it, just dismissed me and sent me on my way with the screw still in the tire. I’m not a mechanic, but apparently those are hard to find here as well. Photo of my “ghost leak” attached. Not hard to find if you actually look for it.
  • DP
    deziree payne
    Dec 21, 2025
    5.0
    Very reliable and great customer service I highly recommend them!
  • AN
    Anna Niemiec
    Dec 15, 2025
    1.0
    Old Management and staff was a lot better.
  • PF
    Pam Flack
    Dec 10, 2025
    1.0
    The customer service was terrible and I was overcharged for my brakes. I was charged the highest price. I really liked the staff that was there before. They would work with you regarding the price. I will never go to Monroe again! If I could I would put zero stars!
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers provide?

Monro Auto Service and Tire Centers offers dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services. They also specialize in tire changes with top-quality brands.

What are the operating hours of Monro Auto Service and Tire Centers?

The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.