Monro Auto Service and Tire Centers

3.9
184 reviews
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Business Details

1177 Boston Post Rd, West Haven, CT
06516, United States
(203) 937-8338
https://locations.monro.com/ct/west-haven/1177-boston-post-rd

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1177 Boston Post Rd, West Haven, CT
06516, United States

Hours

Reviews

3.9
184 reviews
5 stars
120
4 stars
15
3 stars
5
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, particularly highlighting individuals like Anna and Miguel for their helpfulness.

Service Quality

While some customers reported excellent service and quick turnaround times, others experienced issues with repairs not being done correctly or feeling taken advantage of.

Pricing Concerns

Several reviews mentioned high prices and instances of perceived price gouging, leading to dissatisfaction among some customers.

Appointment Issues

There were complaints about appointments being mishandled, including cancellations and lack of availability, causing frustration for customers.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported significant dissatisfaction and vowed not to return.
  • JR
    Julie Richardson
    3 days ago
    5.0
    My time at Monro was a fast one. Vinny got me in and out and even looked up a situation for me that I wasn’t even there for. He was very helpful. Raine was also very helpful and got me in and out when I had to return. Thank you guys for assisting me and listening to all my car problems!
  • CO
    Carly Osei
    Nov 9, 2025
    5.0
    I was attended to immediately and the problem I had was solved for me. I appreciate the time and attention given by a short times notice
  • CP
    Courtney Perron
    Oct 28, 2025
    2.0
    My car broke down two hours later.
  • AL
    Annie Langston
    Oct 10, 2025
    1.0
    My experience this time around was so terrible. They couldn’t fix my problem which I believe they made worse. I was lied to about the issue
  • LB
    Lauren Brashear
    Oct 2, 2025
    5.0
    As always a flawless appointment. I bring all of my cars here and always recommend this location !
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers provide?

Monro Auto Service and Tire Centers offers dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services. They also specialize in tire changes with top-quality brands.

What are the operating hours of Monro Auto Service and Tire Centers?

The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.