Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in West Haven, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Haven location today.
Location
Hours
Reviews
4.1
261 reviews
5 stars
172
4 stars
32
3 stars
12
2 stars
6
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Steve and Kylie.
Reservation Issues
Several reviews mentioned problems with reservations, including cars not being available despite confirmations and poor communication regarding availability.
Cleanliness Concerns
Multiple customers expressed dissatisfaction with the cleanliness of the vehicles, noting issues such as unclean interiors and lingering odors.
Mixed Experiences
While some customers had excellent experiences, others reported significant frustrations with service quality and management, indicating inconsistency in customer satisfaction.
- VSVanessa Smith4 days ago5.0Excellent service!
- SISamantha IvesDec 6, 20254.0Staff was friendly and set up services for us quickly. The only downside was having to get air in the tires shortly after renting, but it was fine!
- FFF FNov 17, 20251.0Dear Enterprise Team, I’m writing to bring to your attention a concerning experience I had when returning my rental car. The staff member claimed the car smelled like marijuana, which was completely untrue, and initially tried to charge me a $250 cleaning fee. When I refused, he dropped it to $30 for a wash, and then said he would “pretend” there was no smell at all. This behavior made me feel like he was running some sort of scam to get extra money out of customers, and that really bothered me. It’s not just about the false accusation, but also the attempt to overcharge me unfairly. I’d appreciate it if the person in charge could look into this so that other customers don’t have to deal with a similar situation. Thank you for your attention.
- CCChrisOct 28, 20255.0Always good service and reliable cars with fair prices no matter the location, I leave knowing I made a good decision to deal with Enterprise.
- MJmarvin jonathanOct 11, 20255.0I love renting vehicles here .... always amplifying positive experience. Way to go !
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in West Haven, CT?
Enterprise Rent-A-Car in West Haven offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car West Haven?
Enterprise Rent-A-Car West Haven is open Monday to Friday from 8:00 AM to 6:00 PM and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car in West Haven?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ct/west-haven-24cy.html or by calling their local phone number at +1 203-931-4090.
Does Enterprise Rent-A-Car West Haven offer any discounts?
Yes, Enterprise Rent-A-Car West Haven provides discounts for active military members.
What payment methods are accepted at Enterprise Rent-A-Car in West Haven?
Enterprise Rent-A-Car West Haven accepts AMERICAN EXPRESS, CHECK, DISCOVER, MASTERCARD, and VISA payments.
Is Airport Pick Up service available at Enterprise Rent-A-Car West Haven?
Yes, Enterprise Rent-A-Car West Haven offers Airport Pick Up among their rental services.
What are some nearby places I can visit before or after renting a car from Enterprise in West Haven?
Nearby you can visit Golden Dragon, a Chinese restaurant, or relax at Inner Essence Spa and Wellness. If you enjoy nightlife, there are several lounges and dance clubs like Eclipse West Haven and 444 Lounge CT close by.
Are there any nearby facilities for car maintenance close to Enterprise Rent-A-Car in West Haven?
Yes, Exclusive Auto Works and DePalma's Garage are nearby for auto body, repair, towing, and truck repairs.
What local businesses are near Enterprise Rent-A-Car that might help customers with errands?
Laundromax offers laundry and dry cleaning services nearby, and Gulf is a nearby gas station for fueling your rented vehicle.
Can I find professional services like legal or tax assistance near Enterprise Rent-A-Car in West Haven?
Yes, there are nearby businesses such as Attorney Thomas J. Daly for legal services and Barnum Tax as well as Freedom Tax for tax and accounting services.