Advance Auto Parts

4.1
191 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 931 Boston Post Rd in West Haven offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
931 Boston Post Rd, West Haven, CT
06516, United States

Hours

Reviews

4.1
191 reviews
5 stars
113
4 stars
38
3 stars
14
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported poor service and unprofessional behavior.

Product Availability

Customers appreciated the wide range of parts available, but there were complaints about stock issues and incorrect orders.

Pricing

Many reviews highlighted competitive pricing and good deals, especially with online coupons, but some customers felt prices were high.

Efficiency

While some customers experienced quick service, others reported long wait times and inefficiencies in handling orders.

Installation Services

Positive remarks were made about staff assisting with installations, but there were complaints about refusal to install certain items.
  • DR
    Dheeraj Reddy
    Oct 30, 2025
    5.0
    I came in to get a brake light, and the woman working there was absolutely great. She didn’t just find the right part quickly, she even helped me install it right in the parking lot. Excellent service and super helpful.
  • RS
    Robert Sandore
    Sep 18, 2025
    5.0
    Great pricing, especially with the online coupons
  • MH
    Mosa Hakimi
    Sep 1, 2025
    1.0
    I order a part two days ago the time I pick the part they told me that your part is not here which makes no sense before the order they told me the your part will here before two days they were sure that part will here but the time came to pick the part they making poor excuses with unprofessional way with bad attitude and entire management was so bad and ride they treat you like no body please don’t waste your money and time in this place they should treat every one with professional not disrespectfully
  • EP
    East Coast Paranormal Photography
    Aug 26, 2025
    1.0
    closed the doors at 830 when they saw cars pull in terrible service 👎

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*