Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in West Hartford.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
1249 Farmington Avenue, West Hartford, CT
06107, United States
Hours
Reviews
4.3
209 reviews
5 stars
153
4 stars
19
3 stars
7
2 stars
6
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to explain services.
Efficiency
The service was frequently described as fast and efficient, with many customers noting quick turnaround times for oil changes.
Upselling Concerns
Several reviews mentioned aggressive upselling tactics, leading to customer dissatisfaction and feelings of being pressured into additional services.
Quality Issues
There were multiple reports of poor quality work, including improper installation of parts and mistakes that led to further car issues.
Mixed Experiences
While many customers had positive experiences, there were notable instances of rude behavior and unprofessionalism from some staff members.
- PSPranav Kumar Singh3 days ago5.0I had a great experience at Valvoline. The staff was extremely professional, friendly, and efficient. They explained everything clearly, did not try to upsell unnecessary services, and completed my oil change very quickly. I really appreciated how they showed me the condition of my filters and fluids before proceeding. The service was smooth, honest, and hassle-free. I will definitely return here for future vehicle maintenance and highly recommend this location to anyone looking for fast and trustworthy service.
- RHRick Hartford3 days ago5.0Good service knowledgeable staff.
- LLLuis LalopuDec 16, 20255.0The service was fast and efficient. They recommended necessary repairs for my car without any pressure. They are always ready to answer your questions. Highly recommended.
- HNHannah NiemiDec 13, 20255.0Wilbert and Isaiah N and Christopher M were amazing! Very friendly and great customer service. Loved them! First time going to valvoline and will now start going here for my oil changes. They were very helpful.
- CCchrisOct 12, 20255.0Fast efficient and friendly
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change offer?
Valvoline provides quick, easy, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all vehicle types.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
The store is open Monday through Friday from 7:30 AM to 6:00 PM.
Is Valvoline Instant Oil Change open on weekends?
Yes, it is open on Saturdays from 8:00 AM to 5:00 PM and on Sundays from 9:00 AM to 3:00 PM.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required; you can visit any time during operating hours.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located?
It is located at 1249 Farmington Avenue, West Hartford, CT 06107, USA.
Are there any holidays when Valvoline Instant Oil Change is closed?
Yes, the store is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Which nearby businesses are located close to Valvoline Instant Oil Change on Farmington Avenue?
Nearby businesses include Grizzly Roofing, Alpha & Omega Digital Marketing, Coinme ATM, Luminari Skincare, and Calvary Fellowship church.
Can I visit nearby restaurants before or after getting my oil changed at Valvoline?
Yes, nearby restaurants such as Kitchen Plate, Boston Market, and CVS Pharmacy offer convenient dining options during your visit.
Are there convenient financial services near Valvoline for customers needing ATM or currency exchange?
Yes, customers can find financial services nearby including Coinme, Santander Bank ATM, and LibertyX Bitcoin ATM for cash withdrawals or currency exchange.