Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in West Hartford.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
509 reviews
5 stars
329
4 stars
66
3 stars
17
2 stars
15
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Upselling Practices
Many customers reported aggressive upselling tactics for unnecessary services, leading to distrust and dissatisfaction.
Service Quality
There are numerous complaints about poor service quality, including incorrect oil changes and failure to perform promised checks.
Pricing Concerns
Customers frequently mentioned high prices for services, with some feeling they were overcharged for unnecessary work.
Mixed Experiences
While some customers praised the quick service and knowledgeable staff, others expressed frustration with their experiences, indicating inconsistency in service.
- JHJanusz HerasimowiczJan 4, 20265.0Great service, very professional, courtesies, fast. Everyone was very nice and completed the oil change quickly. I was back on the road in no time. Thank you so much!
- RSRosa SerranoDec 16, 20255.0The tech was very helpful, she taught me about the sludge in the engine cap and advised me. Very helpful and nice. I was pleased with my experience at valvoline.
- JBJonathan ButlerDec 7, 20252.0Website says they do tire rotation. I pull into garage and they say they only do it in the morning and only one guy does it. Absolutely unacceptable. Now I have to go somewhere else.
- LLLastSetOnly _ (LastSetOnly)Nov 23, 20255.0Shout out to Angel L. Brought my truck here for my routine oil change, I typically go to the New Britain location but I had to do stuff in west Hartford today. Angel was thorough and pointed out maintenance things that new Britain wasn’t telling me about. He changed my engine air filter, did power steering, and he did a fuel system treatment. And let me know I needed to schedule an appt with the dealer for a transmission service because they don’t have the oil at valvoline only the dealer has it. I’ll be coming to this location from now on
- MMMarNov 21, 20251.0I repeat no dont give this place business. BAD BUSINESS. THEY CONVINCED ME BUY A NEW BATTERY AND THEY DID NOT PROPERLY MOUNT IT AND SECURE THE BATTERY DOWN. IT WAS VERIFIED BY 2 SOURCES, ONE BEING ANOTHER VALVOLINE THAT THE BATTERY WAS NOT PROPERLY SECURED DOWN AS MY CAR SHUT OFF ON ME MULTIPLE TIMES WHILE I WAS DRIVING WHEN I CALLED TO EXPLAIN TO THEM WHAT HAPPENED. THERE TELLING ME THAT IT WAS DONE PROPERLY AND THAT THEY'RE NOT GOING TO GIVE ME ANY TYPE OF COMPENSATION FOR MY HASSLE. MANGER MANNY IS RUDE THIS PLACE IS UNPROFESSIONAL. DO NOT SPEND UR MONEY AT THIS PLACE!!!!!! FRAUDULENT BUSINESS!!!! THEY TAKE ADVANTAGE OF PLL I REPEAT DO NOT GIVE THIS PLACE UR MONEY!!!!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, stay-in-your-car oil changes, along with a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 48 Park Road, West Hartford, CT 06119, USA.
What are the business hours for Valvoline Instant Oil Change?
The business is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 3:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required to receive services at this location.
Which payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on holidays?
This location is closed on certain holidays such as Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What nearby car wash options are available for customers?
Customers can visit the nearby Park Road Car Wash or Mr Sparkle Car Wash for vehicle cleaning services around their oil change visit.
Are there any nearby places where customers can get auto detailing or additional automotive services?
Yes, Mr Sparkle Auto Detailing offers auto detailing and repair services close to Valvoline Instant Oil Change.
What nearby food or beverage spots can customers visit before or after their appointment?
Customers might enjoy visiting Dunkin' nearby for coffee, donuts, or smoothies before or after their service.
If customers want to relax after their vehicle service, which nearby beauty or spa locations are available?
There are several nearby options such as Vieira Salon, Dear Beauty by Aida, Xes Spa Lounge On Park, A Touch Of Bliss Organic Spa, and Anthony Nicole Salon & Spa for beauty and spa treatments.