Intoxalock is the no. 1 ignition interlock device brand in the U.S., and Intoxalock Ignition Interlock in West Hartford, CT is here to help you get back on the road after a DUI.
Intoxalock has more locations than any other provider, and we can find an interlock installation location near you. We will help you understand CT interlock, or IID, laws and regulations. Our interlock installation locations are staffed with certified professionals who will install and service your car breathalyzers. For 30 years, Intoxalock has been a trusted interlock ignition device provider. Call now to talk to a CT expert.
UPDATE: customer service has reached out to me Immediately after this review was written. Supervisor jumped right on it and resent all paperwork. Very proactive. Still upset with the original mistakes. Cost me two days of work as well as the fuel driving back and forth from the repair shop to the RMV. But hopefully this will all be squared away within a a few more business days…..
Would give 0 stars, it’s been 3 days and they have made multiple paperwork errors. Costing me two work days of fighting with Intoxalock and the RMV. Device works great so far. But customer service/ my representative have been terrible and unable to properly correct the issue, each entity blaming the other for improper paperwork.
DH
Devon Hussey
Mar 18, 2024
4.0
They are a great vendor to work with, been super helpful throughout the installation process.
KG
Kevin Griffin
Dec 27, 2023
5.0
Quick and friendly service. Also very helpful.
DL
David Lemkey
Aug 10, 2022
5.0
Very quick and owner is super nice. Gives good advise on how to properly use the device.
Frequently Asked Questions About Intoxalock Ignition Interlock
How does an interlock device work?
An ignition interlock device (IID) is a small breathalyzer installed in your vehicle to prevent it from starting if alcohol is detected on your breath. Before driving, you'll blow into the device. If your breath alcohol concentration (BrAC) is below the programmed limit, the car starts. Periodic retests occur during your trip to ensure continued compliance. To read more on Intoxalock, you can read our ignition interlock device guide.
What is the cost of an ignition interlock device?
The installation of an ignition interlock device, often called a car breathalyzer, typically costs between $70 and $150. This one-time fee is paid at the start of your lease and covers the service center's labor to install the device in your vehicle. Payment is made directly to the service center at the time of installation. For more on cost breakdowns, you can read our cost of ignition interlock device guide.
How do I use my interlock device?
Using an IID is simple. To start your vehicle, blow into the device as directed. If the device detects no alcohol, your car will start. You may be prompted for "rolling retests" while driving, where you’ll blow into the device again to confirm compliance. How-to videos are also available on the Intoxalock mobile app.
Where do I get an ignition interlock device?
Ignition interlock devices can be installed at certified service centers nationwide. Intoxalock offers a convenient network of locations and helps you schedule an installation appointment near you. Visit our Intoxalock locations page or call us to find the nearest service center and begin the installation process.
How long will my installation take?
Installing an ignition interlock device typically takes 1-2 hours, depending on your vehicle type. Certified technicians ensure the device is properly installed and provide you with training on how to use it. Contact Intoxalock for an appointment and an accurate time estimate for your installation.
What happens if I fail a breath test on my ignition interlock device?
If you fail a breath test, your vehicle will not start, and the device will log the event. Depending on your state’s regulations, multiple failed tests may trigger additional penalties, such as lockouts or reporting to your monitoring authority. Intoxalock devices allow you to retest after a short wait if alcohol is no longer detected. Always follow your state’s guidelines to remain compliant.
Can I install an ignition interlock device in a vehicle I don’t own?
Yes, in most cases, you can install an ignition interlock device in a vehicle you regularly drive, even if you’re not the registered owner. However, the vehicle owner must provide consent for the installation. Intoxalock works with you and the owner to ensure compliance with state regulations and the successful setup of the device.
What should I do if my ignition interlock device locks me out?
If your ignition interlock device locks you out, it’s usually due to missed tests, failed tests, or state-specific requirements. Intoxalock offers a simple lockout override process in most cases to help you get back on the road quickly. Contact Intoxalock customer support for assistance and to understand the steps needed to resolve the issue.
What services does Intoxalock Ignition Interlock in West Hartford provide?
Intoxalock Ignition Interlock in West Hartford helps with the installation, calibration, and removal of ignition interlock devices (IIDs) to assist drivers in complying with DUI laws.
How does an ignition interlock device (IID) work?
An IID is a breathalyzer installed in your vehicle that prevents the car from starting if alcohol is detected on your breath. You'll blow into the device before driving, and periodic retests may occur during your trip.
What is the cost of installing an ignition interlock device with Intoxalock?
Installation typically costs between $70 and $150, which covers the service center’s labor. Payment is made directly at installation, and options like financing are available.
Where can I get an ignition interlock device installed near West Hartford, CT?
You can get an IID installed at Intoxalock's certified service center located at 55 Talcott Road, West Hartford, CT. Intoxalock has over 5,000 locations nationwide.
What are the business hours for Intoxalock Ignition Interlock in West Hartford?
The service center is open Monday through Friday from 8:30 AM to 4:30 PM and is closed on weekends. Their online customer service is available 24/7.
What payment methods does Intoxalock accept?
Intoxalock accepts American Express, Check, Discover, Financing options, Mastercard, and Visa for payments.
What should I do if my ignition interlock device locks me out?
If your device locks you out due to missed or failed tests, contact Intoxalock customer support for assistance and to complete the lockout override process.
Which nearby automotive repair services can I visit around Intoxalock in West Hartford?
Elmwood Automotive and Tato Auto Repair LLC are nearby automotive repair shops that you can visit if you require vehicle repairs alongside your IID service.
Are there any wellness centers close to Intoxalock Ignition Interlock in West Hartford?
Yes, nearby wellness centers include Araya Sunshine Chiropractic Wellness Center and Where Healing Begins Wellness Center LLC, which offer chiropractic and counseling services.
What local stores can I visit near Intoxalock for household or appliance needs?
Nearby stores include The Best Appliances, Best Used Appliances, and J's Appliances for appliance needs, as well as Atlantic Law Book Co for retail and books.