Intoxalock is the no. 1 ignition interlock device brand in the U.S., and Intoxalock Ignition Interlock in West Hartford, CT is here to help you get back on the road after a DUI.
Intoxalock has more locations than any other provider, and we can find an interlock installation location near you. We will help you understand CT interlock, or IID, laws and regulations. Our interlock installation locations are staffed with certified professionals who will install and service your car breathalyzers. For 30 years, Intoxalock has been a trusted interlock ignition device provider. Call now to talk to a CT expert.
We arrived for our 10am install. The shop had two gentleman working and we were told that they “were really behind”. The install took a total of 2.5 hrs to complete. It was before the long holiday weekend, so I can see where they may have been backed up.
KK
Kevin Buchanan (KFB)
Sep 29, 2022
5.0
I have to admit, nobody wants to have an intoxalock installed in their car, but if you have to I recommend Jo-Di’s in West Hartford. Professional, nonjudgmental, friendly, fast, and informative. 5 stars.
VS
Victor Sanchez
Jun 28, 2022
1.0
Intoxalock cares about nothing but taking your money every two weeks. They make it extremely difficult to get in contact with them!
The only number that they have on their website is for new customers so there is no way for existing customers to contact them. No option to speak to a representative ANYWHERE unless you pretend you are going to install a device in your car
I won’t even get in to the reimbursement I was supposed to receive for the device install…
Oh and Once they get your contact info for a quote they will call call call relentlessly day and night even outside of business hours which is a violation of consumer protection laws if I’m not mistaken. All in all go with a different company, TERRIBLE customer service!!!!!
Frequently Asked Questions About Intoxalock Ignition Interlock
How does an interlock device work?
An ignition interlock device (IID) is a small breathalyzer installed in your vehicle to prevent it from starting if alcohol is detected on your breath. Before driving, you'll blow into the device. If your breath alcohol concentration (BrAC) is below the programmed limit, the car starts. Periodic retests occur during your trip to ensure continued compliance. To read more on Intoxalock, you can read our ignition interlock device guide.
What is the cost of an ignition interlock device?
The installation of an ignition interlock device, often called a car breathalyzer, typically costs between $70 and $150. This one-time fee is paid at the start of your lease and covers the service center's labor to install the device in your vehicle. Payment is made directly to the service center at the time of installation. For more on cost breakdowns, you can read our cost of ignition interlock device guide.
How do I use my interlock device?
Using an IID is simple. To start your vehicle, blow into the device as directed. If the device detects no alcohol, your car will start. You may be prompted for "rolling retests" while driving, where you’ll blow into the device again to confirm compliance. How-to videos are also available on the Intoxalock mobile app.
Where do I get an ignition interlock device?
Ignition interlock devices can be installed at certified service centers nationwide. Intoxalock offers a convenient network of locations and helps you schedule an installation appointment near you. Visit our Intoxalock locations page or call us to find the nearest service center and begin the installation process.
How long will my installation take?
Installing an ignition interlock device typically takes 1-2 hours, depending on your vehicle type. Certified technicians ensure the device is properly installed and provide you with training on how to use it. Contact Intoxalock for an appointment and an accurate time estimate for your installation.
What happens if I fail a breath test on my ignition interlock device?
If you fail a breath test, your vehicle will not start, and the device will log the event. Depending on your state’s regulations, multiple failed tests may trigger additional penalties, such as lockouts or reporting to your monitoring authority. Intoxalock devices allow you to retest after a short wait if alcohol is no longer detected. Always follow your state’s guidelines to remain compliant.
Can I install an ignition interlock device in a vehicle I don’t own?
Yes, in most cases, you can install an ignition interlock device in a vehicle you regularly drive, even if you’re not the registered owner. However, the vehicle owner must provide consent for the installation. Intoxalock works with you and the owner to ensure compliance with state regulations and the successful setup of the device.
What should I do if my ignition interlock device locks me out?
If your ignition interlock device locks you out, it’s usually due to missed tests, failed tests, or state-specific requirements. Intoxalock offers a simple lockout override process in most cases to help you get back on the road quickly. Contact Intoxalock customer support for assistance and to understand the steps needed to resolve the issue.
What services does Intoxalock Ignition Interlock in West Hartford provide?
They provide installation, calibration, and removal of ignition interlock devices (IIDs), which are breathalyzers installed in vehicles to prevent operation if alcohol is detected.
How does an ignition interlock device (IID) work?
An IID requires the driver to blow into the device before starting the vehicle. If alcohol is detected above the limit, the car won't start. Periodic retests may occur during driving to ensure compliance.
How much does it cost to install an ignition interlock device at Intoxalock?
Installation typically costs between $70 and $150 as a one-time fee paid at the start of the lease. Payment is made directly to the service center during installation.
What are Intoxalock Ignition Interlock's business hours in West Hartford?
The location is open Monday to Friday from 9:00 AM to 4:00 PM, and Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays. Online services are available 24 hours a day.
Where can I schedule ignition interlock device installation near West Hartford?
Intoxalock has over 5,000 nationwide service centers. You can find and schedule an appointment at the West Hartford location on New Park Avenue or other nearby centers.
What payment options does Intoxalock in West Hartford accept?
They accept American Express, Discover, Mastercard, Visa, Checks, and offer financing options.
What should I do if my ignition interlock device locks me out?
You should contact Intoxalock customer support for assistance. They provide a lockout override process in most cases to help you get back on the road promptly.
Are there any nearby automotive service providers to Intoxalock Ignition Interlock in West Hartford?
Yes, nearby places include Jo-Di's Sound Center, Jo-Di's Specialty Center, and Alcohol Detection Systems Ignition Interlock, which offer automotive repair and interlock services that complement Intoxalock's offerings.
What dining options are nearby Intoxalock Ignition Interlock in West Hartford for customers waiting for service?
Customers can enjoy nearby restaurants such as Julius Peruvian Cuisine, East-West Grille (Asian cuisine), Sunrise Country Kitchen (breakfast and brunch), and J's Crab Shack for a variety of meal options.
Which nearby stores can customers visit for automotive parts or related products near Intoxalock West Hartford?
Nearby automotive-related stores include AutoZone Auto Parts and Smart Start Ignition Interlock, as well as grocery and convenience options like ALDI USA and BJ's Wholesale Club for other needs.