Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
1009 New Britain Avenue, WEST HARTFORD, CT
06110-2238, United States
Hours
Reviews
4.5
353 reviews
5 stars
296
4 stars
14
3 stars
8
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.
Service Quality
While some reviews highlighted excellent service and timely repairs, others reported issues with upselling and unsatisfactory repairs.
Pricing Concerns
Several customers expressed dissatisfaction with perceived high prices and concerns about being charged for unnecessary services.
Appointment Issues
There were complaints about scheduling problems, including appointments not being honored and long wait times.
- RWrob ward3 days ago4.030min in & out service
- BVbabi VideosNov 30, 20251.0I picked up my car they told me it was done drove back home the problem was still there . WTH don’t they test drive it to see if the problem is gone? And they charged me a grand.
- RGRoy GronholmOct 28, 20255.0Great group of people! Very honest and knowledgeable and explain in detail what your vehicle needs. I make the extra trip from the shoreline to get the great service.
- MWmatthew wilmesOct 7, 20255.0Had a screw in tire. Had to travel next day and tried a few places with not the most friendly customer service. The gentlemen here was quick to offer help and got car in as soon a possible. Customer service still counts
- JNJody NaceSep 28, 20255.0We were traveling and these kind people helped us troubleshoot a problem. We were having with our tire and did it for free. They also gave us tips on where to get a room for the night! They were great!
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair services, including oil changes and mechanical repairs.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 7:30 AM to 6:30 PM, and Sunday from 8:00 AM to 5:00 PM.
Are there any special holiday hours at Goodyear Auto Service?
Yes, Goodyear Auto Service is closed on November 27, 2025, and December 25, 2025. It operates from 8:00 AM to 5:00 PM on December 24 and December 31, 2025.
Where is Goodyear Auto Service located?
The location is 1009 New Britain Avenue, West Hartford, CT 06110-2238, USA.
What payment methods are accepted at Goodyear Auto Service?
Payments can be made using American Express, Cash, Check, Discover, Mastercard, or Visa.
Does Goodyear Auto Service offer in-store pickup?
Yes, in-store pickup is available at Goodyear Auto Service.
Is Goodyear Auto Service wheelchair accessible?
Yes, it has a wheelchair accessible entrance and restroom.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online via their website at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby car rental services are located close to Goodyear Auto Service?
Nearby car rental services include Penske Truck Rental and multiple Hertz locations, which can be convenient if you need a rental vehicle before or after your service visit.
Are there any automotive repair shops near Goodyear Auto Service?
Yes, nearby automotive repair shops include Meineke Car Care and International Radiator, providing additional options for vehicle maintenance and repairs.
What nearby amenities can I visit when I come to Goodyear Auto Service?
You can visit nearby places such as New Taste of China and Pho Saigon for dining options, or Golden Nozzle Car Wash for vehicle cleaning services.