Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
984 Main Street (Route 63), Watertown, CT
06795, United States
Hours
Reviews
4.5
328 reviews
5 stars
260
4 stars
27
3 stars4
2 stars
6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting Joe and Mike for their exceptional service.
Communication Issues
Several reviews noted difficulties in reaching the shop directly due to a call center system, leading to frustration and miscommunication regarding appointments and services.
Quality of Work
While many customers were satisfied with the quality of repairs and service, there were complaints about unnecessary work being performed and high prices for services.
Timeliness
Customers appreciated the quick turnaround for services, with many noting that their vehicles were serviced promptly and efficiently.
Pricing Concerns
There were multiple mentions of perceived high prices and attempts to upsell services, leading to dissatisfaction among some customers.
- CCChristopher Claudio1 day ago1.0This is the worst shop ever!! I booked three times at different times and dates for a wheel alignment. They canceled me the first and I came to find out when I showed up for service telling me that they moved the appointment half an hour prior but they didn't have the tech available after 5pm anyways. Second time then they called me and canceled me again and the third time was on Sunday morning and even though they booked me for that time thy didn't have the tech there again. Why you're booking people for an appointment when you know you don't have a tech available and the customer had to find out when shows up for service???? "OH, I was gonna call you right now to let you know"😡 Rude employees and they don't even know who to call to find out. Go to Pep Boys in Wolcott, Waterbury Ct. They took good care of my car and the employees were very attentive and diligent.
- JDJack Dowling1 day ago5.0Excellent service & professional. Mike is a master mechanic who does the job correctly with the correct parts. You won’t find a better mechanic. Highly recommend the Watertown location
- DBDonald BrownNov 30, 20251.0Never ever go here You get sent in from another shop for a simple brake fluid change telling them you just need the car to last the winter, They sell ya a full inspection Lie to you tell you you need thousands in repairs Over one simple abs sensor which was not built in the wheel bearing. 0/10 reccomend and charged a struggling young adult for shit they didn’t even do Gave him the paperwork for a jeep and a different customers name and address on it Told him not to take the car on the highway. Glad he took it to me after.
- MSMario SilvaNov 11, 20251.0Hard to understand the person I scheduled the appointment with because they were off shore and had a thick accent. All the information I provided on the phone when setting up the appointment I had to provide to the shop when I got there. Seems like a wast of time. William at the shop was awesome; however, it was very expensive for the work that was performed. That’s why I gave them 1 star.
- KAKelly AlessioNov 10, 20255.0Lets start this off with *The dodge failed emissions with cat codes and evap leaks ect * .. soooo i called up monroe.... the nitro makes its way into the garage & up onto a lift.. upon further inspection with his handy dandy mag-light quickly noticed its completely missing the canister too 💀 .... buttt folks- we round out this adventure of me almost tossing in the towel & almost summoning chuck n Eddie's to haul her to the bone yard with replacing the cats, 2 o2 censors, canister & muffler.... I'm not a handy dandy lady with vehicles- the radio works for a reason, turn it up till it plays out haha... but this beast with her previously swapped motor is back to being a runner! Look out she's a track star 🌟 lol 😂 all in all Mikey (Mike lachance) did a wonderful, aboveeeeee and beyond job of restoring my truck and I couldn't be happier. Thanks dudes!
Frequently Asked Questions About Monro Auto Service and Tire Centers
What types of automotive services does Monro Auto Service and Tire Centers in Watertown provide?
Monro Auto Service and Tire Centers offers comprehensive auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.
What are the operating hours for Monro Auto Service and Tire Centers in Watertown?
The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located in Watertown?
It is located at 984 Main Street (Route 63), Watertown, CT 06795, USA.
What tire brands are available at Monro Auto Service and Tire Centers?
They specialize in tire changes using top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Can you provide contact information for Monro Auto Service and Tire Centers in Watertown?
You can reach them by phone at +1 860-945-6537 or visit their website at https://locations.monro.com/ct/watertown/984-main-street-route-63.
What nearby places can I visit around Monro Auto Service and Tire Centers in Watertown?
Nearby you can find places such as Fred's Car Wash for cleaning your vehicle, Litchfield Hills Motor Cars for used car shopping, and the Center For Natural Medicine, LLC of CT for naturopathic treatments.
Are there any beauty salons close to Monro Auto Service and Tire Centers where I can go after my car service?
Yes, Beguiling Beauty Salon and Salon Fasano are both nearby and offer hair and beauty services.
Is there a convenient place to refuel near Monro Auto Service and Tire Centers?
Shell gas station is nearby, providing convenient refueling options along with a convenience store.
What fitness and recreational facilities are near Monro Auto Service and Tire Centers?
You can visit LWStrength Watertown CT gym, Total Body Fitness sports club, or the Charland Institute of Karate & Fitness for martial arts and fitness activities.
Can I find optometrist services close to Monro Auto Service and Tire Centers in Watertown?
Yes, nearby you will find MyEyeDr. and Opticare Eye Health Center for optometry and eyewear needs.