Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
984 Main Street (Route 63), Watertown, CT
06795, United States
Hours
Reviews
4.5
324 reviews
5 stars
258
4 stars
27
3 stars4
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly Joe, for their excellent service and communication.
Efficiency
Several reviews highlighted the quick turnaround time for services, with many customers appreciating the promptness of the work done.
Quality of Work
Customers generally reported satisfaction with the quality of repairs and services provided, although there were some complaints about unnecessary work.
Communication Issues
Some customers expressed frustration with communication, particularly regarding appointment scheduling and service updates.
Pricing Concerns
There were multiple mentions of perceived high prices and attempts to upsell services or parts, leading to dissatisfaction among some customers.
- LKLindsay KelleyNov 15, 20255.0Joe and staff are very helpful and polite. It’s good to note the when you call in order to bypass the call center you need to hit Option 2 to get to the store.
- MSMario SilvaNov 11, 20251.0Hard to understand the person I scheduled the appointment with because they were off shore and had a thick accent. All the information I provided on the phone when setting up the appointment I had to provide to the shop when I got there. Seems like a wast of time. William at the shop was awesome; however, it was very expensive for the work that was performed. That’s why I gave them 1 star.
- NGNicole GreccoNov 10, 20255.0Very professional service. The mechanic Mike was very helpful and informative throughout the process.
- KAKelly AlessioNov 10, 20255.0Lets start this off with *The dodge failed emissions with cat codes and evap leaks ect * .. soooo i called up monroe.... the nitro makes its way into the garage & up onto a lift.. upon further inspection with his handy dandy mag-light quickly noticed its completely missing the canister too 💀 .... buttt folks- we round out this adventure of me almost tossing in the towel & almost summoning chuck n Eddie's to haul her to the bone yard with replacing the cats, 2 o2 censors, canister & muffler.... I'm not a handy dandy lady with vehicles- the radio works for a reason, turn it up till it plays out haha... but this beast with her previously swapped motor is back to being a runner! Look out she's a track star 🌟 lol 😂 all in all Mikey (Mike lachance) did a wonderful, aboveeeeee and beyond job of restoring my truck and I couldn't be happier. Thanks dudes!
- KHKendyl HolmesNov 6, 20255.0Joe and staff are excellent. They are honest about what repairs needed to be done to my vehicle. The parts were ordered in a timely manner and my car was ready the next day. Thank you all. I will continue to bring my car here for service! Helpful suggestion: when you call their number use option 2 to bypass the call center and that will allow you to speak directly to the store.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What types of automotive services does Monro Auto Service and Tire Centers in Watertown provide?
Monro Auto Service and Tire Centers offers comprehensive auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.
What are the operating hours for Monro Auto Service and Tire Centers in Watertown?
The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located in Watertown?
It is located at 984 Main Street (Route 63), Watertown, CT 06795, USA.
What tire brands are available at Monro Auto Service and Tire Centers?
They specialize in tire changes using top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Can you provide contact information for Monro Auto Service and Tire Centers in Watertown?
You can reach them by phone at +1 860-945-6537 or visit their website at https://locations.monro.com/ct/watertown/984-main-street-route-63.
What nearby places can I visit around Monro Auto Service and Tire Centers in Watertown?
Nearby you can find places such as Fred's Car Wash for cleaning your vehicle, Litchfield Hills Motor Cars for used car shopping, and the Center For Natural Medicine, LLC of CT for naturopathic treatments.
Are there any beauty salons close to Monro Auto Service and Tire Centers where I can go after my car service?
Yes, Beguiling Beauty Salon and Salon Fasano are both nearby and offer hair and beauty services.
Is there a convenient place to refuel near Monro Auto Service and Tire Centers?
Shell gas station is nearby, providing convenient refueling options along with a convenience store.
What fitness and recreational facilities are near Monro Auto Service and Tire Centers?
You can visit LWStrength Watertown CT gym, Total Body Fitness sports club, or the Charland Institute of Karate & Fitness for martial arts and fitness activities.
Can I find optometrist services close to Monro Auto Service and Tire Centers in Watertown?
Yes, nearby you will find MyEyeDr. and Opticare Eye Health Center for optometry and eyewear needs.