Need a rental car in Watertown, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Watertown location today.
Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of individual employees going above and beyond.
Vehicle Condition
There were mixed reviews regarding the condition of the rental vehicles, with some customers receiving clean and well-maintained cars, while others reported receiving dirty or poorly maintained vehicles.
Reservation Issues
Several customers experienced problems with reservations, including not receiving the vehicle they reserved, being given cars with low fuel, or being told there were no vehicles available despite having a reservation.
Overall Experience
While many customers had positive experiences and would recommend the location, there were notable complaints about poor service and vehicle issues that affected overall satisfaction.
RR
Ruth Ruesch
6 days ago
5.0
Had a great experience with Enterprise in Watertown. They are professional, helpful and were always available to take a call. They worked with my insurance company seamlessly and made a not so fun car incident into a pleasant experience. Shout out to my rep, Cameron Mita, she was so helpful, knowledgeable, and friendly. Also to Roberto, who quickly gave me a ride to pick up my car at the body shop. I was in and out in no time and rental car was really nice. The whole team work so well together to make everything seamless. Much appreciated!!
SM
Silvia Moscariello
Feb 19, 2026
5.0
Enterprise has terrific customer service. Have rented from both Waterbury and Watertown locations and found the staff and service exemplary.
DD
Dave
Feb 6, 2026
5.0
Alex and Mika, this location are great. I ran almost weekly due to my job and go to this one specifically because of how well they treat their customers.
BL
Bella Love
Jan 31, 2026
5.0
I always come here! Their customer service is awesome! They really go the extra mile to accommodate you in the best way they can. I’ve always had an amazing experience every single time! Won’t go anywhere else! #teamenterprise
CE
Cecilia Ertel
Jan 29, 2026
5.0
Staff were very helpful and polite. Even though they didn’t have the car they offered me, they gave me a wonderful car with no extra cost. Thanks Cam, Betty, and Mike!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Watertown, CT?
Enterprise Rent-A-Car in Watertown offers a wide range of vehicles including cars, vans, and luxury cars to fit your rental needs.
What are the rental office hours for Enterprise Rent-A-Car in Watertown?
The rental office is open Monday through Friday from 8 AM to 6 PM, Saturdays from 9 AM to 12 PM, and is closed on Sundays.
Does Enterprise Rent-A-Car in Watertown offer airport pickup service?
Yes, the Watertown location offers airport pickup services for customers.
How can I make a reservation at Enterprise Rent-A-Car in Watertown?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/ct/watertown-4802.html or by calling +1 860-274-4484.
What payment options are accepted at Enterprise Rent-A-Car in Watertown?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Is Enterprise Rent-A-Car in Watertown owned by women or offering military discounts?
Yes, this location is woman-owned and offers discounts for active military personnel.
What are some nearby places to visit or services to use when renting a car in Watertown?
Nearby you can visit Quin Brew Coffee Company and Starbucks for coffee or grab a meal at Nonna Lucia's Restaurant and Wayback Burgers.
Are there other car rental agencies near Enterprise Rent-A-Car in Watertown?
Yes, Alamo is another nearby car rental agency located close to Enterprise in Watertown.
What local services near Enterprise Rent-A-Car might be helpful before or after your rental?
You can visit The Next Street for driving school or traffic school services, and get insurance assistance from Nationwide Insurance: Zoltan Z Nanassy or Nationwide Mutual Insurance Company nearby.
Is Enterprise Rent-A-Car's Watertown location easy to find and contact?
Yes, it is located at 1175 Main Street, Unit 3, Watertown, CT 06795, and can be contacted by phone at +1 860-274-4484.
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