Dawley Collision & Custom believes that the best path to continued growth and success lies in exceeding customer expectations. We are committed to continual improvement in all aspects of our business and intend to remain an industry leader providing high quality repairs and working with the insurance industry for the complete satisfaction of our mutual customer.
I would recommend that anyone go to Dawleys! I totaled my car.I was in shock.They helped me so much.All of the employee's are extremely helpful.Even though they were just holding on to my wrecked car, they were amazing, gave me advice and I just can't say enough about them!
KD
Kirstin D
Sep 20, 2025
5.0
Dawley did wonderful work on my Jaguar F-Pace. We're very perfessional and forthright with information during my repair.
AA
Al Aksterowicz
Sep 13, 2025
5.0
Great body shop!!
Very professional and know what they are doing
JD
Jeffrey Dorwart
Jun 30, 2024
5.0
Dawley Collision folks were very professional and helpful. They explained what I could expect from the Insurance company and what steps I needed to do myself.
KB
Karen B
Jan 17, 2024
5.0
Dawley’s has done several major repairs to our cars over the years. Their work is meticulous and it is a pleasure to do business with them. Thank you for your excellent service.
Frequently Asked Questions About Dawley Collision & Custom
Where is Dawley Collision & Custom located?
Dawley Collision & Custom is located at 18 Industrial Drive, Waterford, CT 06385, US.
What are the business hours of Dawley Collision & Custom?
Dawley Collision & Custom is open Monday through Thursday from 8:00 AM to 4:30 PM and closed on Fridays, Saturdays, and Sundays.
What services does Dawley Collision & Custom offer?
Dawley Collision & Custom specializes in auto body repair and auto customization services.
Which payment options are accepted at Dawley Collision & Custom?
Dawley Collision & Custom accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Dawley Collision & Custom?
You can contact Dawley Collision & Custom by phone at +1 860-443-1291 or via email at jillian.dawley@gmail.com. Their contact page is available at http://dawleycollision.com/contact_us.php.
What should I know about Dawley Collision & Custom's approach to customer satisfaction?
Dawley Collision & Custom is committed to exceeding customer expectations and continuous improvement to remain an industry leader in high-quality repairs and insurance collaboration for customer satisfaction.
Which nearby home improvement stores can I visit when at Dawley Collision & Custom?
Nearby home improvement stores include Salem Stone Design and Harvey Industries, both offering building supplies and contractor services conveniently located near Dawley Collision & Custom.
Are there any nearby entertainment options near Dawley Collision & Custom?
Yes, customers can visit Laser Tag LIVE - The Tactical Experience and BLAST, both offering laser tag activities, or check out the New London-Waterford Speedbowl race track for some thrilling events.
Is there a nearby credit union for convenient banking while at Dawley Collision & Custom?
Charter Oak Federal Credit Union is located nearby, providing banking and ATM services for your convenience during your visit.
What nearby services are available if I need truck rentals when visiting Dawley Collision & Custom?
U-Haul Neighborhood Dealer, offering truck rentals and automotive services, is located near Dawley Collision & Custom and can assist with your transportation needs.