Monro Auto Service and Tire Centers

4.3
206 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1040 Wolcott Street, Waterbury, CT
06705, United States

Hours

Reviews

4.3
206 reviews
5 stars
152
4 stars
16
3 stars
9
2 stars
6
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Service Quality

Many customers praised the thoroughness and speed of service, while others reported issues with mistakes and lack of attention to detail.

Pricing Transparency

Several reviews highlighted concerns about unexpected price increases and lack of upfront communication regarding costs.

Expertise

Customers appreciated the knowledge and professionalism of the staff, particularly in diagnosing and explaining vehicle issues.

Trustworthiness

Some customers expressed doubts about the honesty of the service, citing experiences of being upsold or receiving unnecessary repairs.
  • AS
    Aikam Singh
    2 days ago
    5.0
    Chris and Kevin did an amazing job on my car! Great staff great work
  • MC
    MARK CASIOPPO
    Nov 13, 2025
    5.0
    The guys at the Wolcott road monro are awesome. They always take good care of my car!
  • JM
    Jeanine Martin
    Nov 12, 2025
    5.0
    Very impressed with these guys. Brought my car to Joe’s Tire on Saturday and was charged $835 for services that did not fix my problem. Took my car to theses guys at Monro on Monday and the problem was identified immediately. Everything was explained to me thoroughly, price was given to me before the work was done and once I agreed they began the work. Repaired drivers side axle and boot. I was in an out of there in less than an hour and a half. My car drives like knew again. Not to mention they were all very friendly, personable and even had me laughing. None of them were bad to look at either lol. I will definitely be taking my car here from now on.
  • HM
    Hector Mirabal
    Oct 22, 2025
    4.0
    Overall a very good experience. I just would have prefer to know from the start that my car needed more differential oil than to know at the end, when I told that the job was going to cost $90 more as a result. But the staff was very friendly and welcoming.
  • YS
    Yulhun Sung
    Oct 17, 2025
    1.0
    One of the staff was very very friendly...BUT I needed the rear two tires changed since there was a big nail and almost worn out. They tried to change the front tires...for some reason...fronts were pretty new... so I had to go into the bay and stop them that that's not the ones to change... :( not a good start.... No common sense...didnt observe.. nor they never asked... Also they scratched my rims too... ALL AROUND the tires. So i was taking the pictures for the google review in their parking lot. One of the guy came and asked what's the issue. I said scratches all around the rims. He saw the fresh sctratches.. and then... Not even single sorry... didn't try to address the issue... Instead he just said "I didn't change the tires" and 'walked away.' I was just neglected and left alone after that. Hard to find smart, decent and honest ppl nowadays. Hope they get the same treatment wherever they go. Good luck bringing your cars here ppl. Additional note. One the way home... found out the new rear tires that they put on... pressure showed 29 on the left... 39 on the right... it turns out they can't even put air in the tires too lol what a joke lmaooooo

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes.

What are the operating hours of Monro Auto Service and Tire Centers?

They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturdays from 7:30 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM.