Monro Auto Service and Tire Centers

4.4
436 reviews
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Business Details

649 West Main Street, Waterbury, CT
06702, United States
(203) 755-9644
https://locations.monro.com/ct/waterbury/649-west-main-street

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
649 West Main Street, Waterbury, CT
06702, United States

Hours

Reviews

4.4
436 reviews
5 stars
347
4 stars
25
3 stars
3
2 stars
2
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Marvin and Sergio for their professionalism and kindness.

Service Quality

While some reviews highlighted excellent service and quick turnaround times, others reported issues with service quality, including overcharging and incomplete work.

Trust and Honesty

Several customers expressed concerns about trustworthiness, citing experiences of being upsold or receiving unnecessary repairs, while others appreciated the honesty of the staff.

Organization

Multiple reviews mentioned disorganization and poor communication regarding appointments and services, leading to frustration among customers.
  • OT
    otelia toudle
    4 days ago
    5.0
    Marvin and Sergio and team are great. Very friendly and always solve my issues. They always give recommendations if they see other issues.
  • KD
    kellie donovan
    Dec 31, 2025
    5.0
    I had a flat tire and was alone unable to change it myself. The two gentleman who were getting ready to leave for the holiday, took my car in, changed the tire for me, replaced a stripped lug nut at no charge. I couldn’t have been any more grateful. I highly recommend this location, they were so kind and helpful. I couldn’t have been any luckier than I was.
  • BB
    Ben
    Dec 27, 2025
    5.0
    Marvin was so friendly and helpful and took us in with a very minimal wait time. Peter our tech was so knowledgeable and helpful, super trust worthy guy. This place is fantastic, would happily come back! Thanks guys !
  • FF
    Fernanda de Ferrari
    Dec 27, 2025
    5.0
    We took a car here to get a pre-purchase inspection and Marvin was so sweet and accommodated us immediately! Their mechanic Peter was so helpful and knowledgeable. He thoroughly looked at the car with us and pointed out any areas of concern. Truly a 10 out of 10 experience, I would definitely recommend them!
  • FF
    Fernando
    Dec 26, 2025
    1.0
    I was rushed they didnt perform any suggested check ups didnt top off my fluids my appt was late i should get something back as curtesy
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers provide?

Monro Auto Service and Tire Centers offers comprehensive auto maintenance and repair, including vehicle inspections, installations, repairs, check engine services, tire changes, roadside assistance, and towing.

Which tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes using top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.