Monro Auto Service and Tire Centers

4.4
425 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
649 West Main Street, Waterbury, CT
06702, United States

Hours

Reviews

4.4
425 reviews
5 stars
340
4 stars
24
3 stars
3
2 stars
2
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Marvin and Sergio for their exceptional service.

Honesty

Several reviews noted the honesty of the mechanics, with many customers appreciating that they were not upsold unnecessary services.

Timeliness

Customers frequently mentioned quick service, with many reporting that their vehicles were serviced in a timely manner.

Mixed Experiences

While many had positive experiences, some customers reported dissatisfaction with service quality, including issues with repairs and communication.

Pricing

Feedback on pricing was varied; some found it reasonable while others felt they were overcharged for services.
  • YM
    Yohanny Marquez
    Nov 13, 2025
    5.0
    Always very helpful, friendly staff and quick service!
  • CD
    Cindy Dove
    Nov 8, 2025
    1.0
    The old bait and switch! Call and ask the price...$49.00 for the oil change...actual price 108.00. Includes free tire rotation and lube...but only if the tech feels like it? Do not use these guys!
  • EW
    Eli Warren
    Nov 5, 2025
    5.0
    Monro makes it easy to schedule an appointment (they arranged to get me in for an oil change on the same day I called πŸ‘πŸ»), staff were friendly, and the technician handling the oil change was quick (was only at the shop for about 20 minutes or so πŸ‘πŸ»). Had a good experience and will definitely return
  • KM
    Khosi Mvubu
    Nov 5, 2025
    5.0
    You guys are amazing. I went there to get oil change and I told them I was concerned about muffler on my car being rusted. Marvin gave me the quote on how much it will cost and told me it’s not a right away problem, but I have to take care of it eventually. He was very polite, listened to me and did not try to sell me something I don’t need. I dumped Pep boys Wolcot from arrogant behavior. I’ve been to Monro few times and I’m always happy. Im never going anywhere else, but here.
  • IR
    Iris Reyes
    Oct 16, 2025
    5.0
    Marvin and his staff at the Monro Auto Center and Tire Center in Waterbury Ct. are Sooooooooooooo awesome, knowledgeable, They take the time and they also explain what the issue with my automobile and the prices are high, but they work with you. I have a European car a Volkswagen Jetta. It’s a bit more expensive for me. Marvin looks out for me. Very awesome knowledgeable kind very friendly Staff the place is neat and clean. And I will definitely recommend it to anybody who wants to take the car there.πŸ™πŸΌπŸŒΉπŸŒΉπŸŒΉπŸŒΉπŸŒΉπŸŒΉπŸŒΉπŸ«Άβ€οΈπŸŽοΈπŸŽοΈπŸŽοΈπŸš—πŸš—πŸš—πŸš™πŸš™πŸš•πŸš˜πŸš˜πŸš˜πŸŽοΈπŸŽοΈπŸŽοΈπŸŽοΈ

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers provide?

Monro Auto Service and Tire Centers offers comprehensive auto maintenance and repair, including vehicle inspections, installations, repairs, check engine services, tire changes, roadside assistance, and towing.

Which tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes using top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.