Monro Auto Service and Tire Centers

4.4
439 reviews

Business Details

649 West Main Street, Waterbury, CT
06702, United States
(203) 755-9644
https://locations.monro.com/ct/waterbury/649-west-main-street

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
649 West Main Street, Waterbury, CT
06702, United States

Hours

Reviews

4.4
439 reviews
5 stars
349
4 stars
25
3 stars
4
2 stars
2
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Marvin and Sergio for their professionalism and willingness to assist.

Service Quality

While some reviews noted excellent service and quick turnaround times, others reported issues with service quality, including overcharging and incomplete work.

Trust and Integrity

Several customers expressed concerns about trustworthiness, citing experiences of feeling misled or receiving unnecessary services, while others appreciated the honesty in assessments.

Pricing Issues

There were mixed reviews regarding pricing, with some customers feeling that charges were fair and others feeling they were overcharged or misled about costs.

Overall Experience

The overall sentiment was mixed, with many customers expressing satisfaction and loyalty, while others reported negative experiences that led to a loss of trust.
  • MV
    Michael Vitarelli
    Jan 25, 2026
    5.0
    Great job by all 👍👍
  • MR
    Meirra Rush
    Jan 21, 2026
    3.0
    Went in for an oil change. Service was completed within 30 minutes. Price was higher than the dealership. When I got into my car, it smelled like cigarettes. I am a non-smoker and did not appreciate my car smelling like smoke.
  • MJ
    Monique Jackson
    Jan 12, 2026
    5.0
    1st time here had to get headlight replaced very fair also tightened up something under my car for no charge highly recommend
  • OT
    otelia toudle
    Jan 9, 2026
    5.0
    Marvin and Sergio and team are great. Very friendly and always solve my issues. They always give recommendations if they see other issues.
  • KD
    kellie donovan
    Dec 31, 2025
    5.0
    I had a flat tire and was alone unable to change it myself. The two gentleman who were getting ready to leave for the holiday, took my car in, changed the tire for me, replaced a stripped lug nut at no charge. I couldn’t have been any more grateful. I highly recommend this location, they were so kind and helpful. I couldn’t have been any luckier than I was.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers provide?

Monro Auto Service and Tire Centers offers comprehensive auto maintenance and repair, including vehicle inspections, installations, repairs, check engine services, tire changes, roadside assistance, and towing.

Which tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes using top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.

Brand Certified Facts from Monro Auto Service and Tire Centers

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