Brand Certified
Enterprise Rent-A-Car
4.0(668 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
2500 E Main St, Waterbury, CT
06705, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(203) 755-3770
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ct/waterbury-4817.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Waterbury, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Waterbury location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.0
668 reviews
5 stars
425
4 stars
73
3 stars
36
2 stars
26
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Alyssa and Keshaun for their exceptional service.
Reservation Issues
Numerous reviews highlighted problems with reservations, including unavailability of reserved vehicles and long wait times during pickup.
Vehicle Condition
Several customers reported receiving vehicles that were not clean or had unpleasant odors, indicating a need for better vehicle maintenance.
Overall Experience
While some customers had positive experiences, a significant number expressed dissatisfaction with the service and management at the Waterbury location.
- KMKaren Muñoz1 day ago1.0This establishment never answers calls, the employees are very slow to serve customers, they assume that people have nothing better to do, than to wait all the time in the world, they walk and move very slowly.
- IIitfj.19741 day ago5.0Friendly staff and great service! Keep up the good work!😎
- LGLPS Gator GroveFeb 14, 20261.0Had a reservation for 12:00 for an audi 4. Showed up at 12:01 Doors were locked and there were a mob of people outside for their car reservations for 12. They would refuse to talk to us or engage with us, they said there is nothing they can. Do for us and it was bad planning. Terrible customer service and very rude staff.
- PBPanda BuiltFeb 13, 20265.0I had a rental booked thru Expedia for a specific make and model. So after booking and getting confirmation I got a ride to go pick up the car. unfortunately the car not only wasn't available at that location but across the state. I was Honestly heated because I needed the vehicle to pick up a client coming into to town that day. and they had nothing else in stock at that time. Thankfully I was being helped by their rental management trainee Khrystalie Rivera. She really understood my frustrations and went above and beyond to not only explain to me why it happened and how to avoid it in the future but also doing everything she could to get me a usable replacement to fit my needs. I'm grateful to her and enterprise for hiring people who care and really try to please the customer's needs. especially now in days were getting good service in any market seems to get harder and harder. Thank you again Khrystalie
- MMMizzEva101909Jan 27, 20265.0I highly recommend this branch. I had a rental through insurance. Keshaun and Alyssa helped me through the process. They were very knowledgeable. Once checked in I was in the car within minutes. The insurance had given me a smaller car then I had so Keshaun told me what to say when calling them and they upgraded the size of my rental. Once I arrived to switch to the larger car I was out in 10 minutes. I returned the car after hours and that process was easy as well. My receipt was emailed to me. Smooth process all around!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Waterbury, CT?
Enterprise Rent-A-Car in Waterbury offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the opening hours for Enterprise Rent-A-Car in Waterbury?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 9:00 AM to 12:00 PM.
Where is Enterprise Rent-A-Car located in Waterbury, CT?
It is located at 2500 E Main St, Waterbury, CT 06705.
Can I make a reservation online for a rental car at Enterprise in Waterbury?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ct/waterbury-4817.html.
What payment options does Enterprise Rent-A-Car in Waterbury accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Waterbury offer airport pick-up services?
Yes, airport pick-up is one of the services offered at this location.
Are there any discounts available at Enterprise Rent-A-Car in Waterbury?
Yes, Enterprise offers discounts for active military personnel.
What nearby restaurants can I visit before or after renting a car at Enterprise in Waterbury?
You can visit Sun Hing Restaurant for Chinese cuisine or SUBWAY for quick sandwiches, both close to Enterprise Rent-A-Car.
Which nearby storage facilities are located close to Enterprise Rent-A-Car in Waterbury?
Nearby storage options include CubeSmart Self Storage and Storage Rentals of America.
Are there medical centers near Enterprise Rent-A-Car in Waterbury if I need healthcare?
Yes, the Family Walk-In Medical Center on East Main Street is nearby for family practice and urgent care services.
Brand Certified Facts from Enterprise Rent-A-Car
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