BMW of Waterbury

Reviews

• DA

  Deborah Almeida

  1 day ago
  5.0
  I recently leased my 2026 BMW X3 from BMW of Waterbury. This is my second time leasing from this dealership and each time I’m more impressed The are friendly, courteous and no high pressure sales. I initially dealt with Chloe in Sales. She was pleasant, knowledgeable and able to pull together a deal that worked for both of us. Next, I went on to work with Vinny getting my financing, etc to the point of picking up my car. Vinny is a joy to work with. He is extremely helpful, patient and goes above and beyond.
• BG

  Ben Germain

  Feb 28, 2026
  5.0
  I recently purchased a BMW X5 for my wife, and I can’t say enough great things about the experience working with Vinny. From start to finish, he was knowledgeable, professional, and completely transparent throughout the entire process. Vinny took the time to walk me through all the features of the X5, answered every question thoroughly, and never made me feel pressured. His expertise with BMW vehicles was clear, and he made sure we were confident in our decision before moving forward. What really stood out was his honesty and straightforward approach — it made the entire experience smooth and stress-free. If you’re considering a BMW, I highly recommend asking for Vinny. He made what can sometimes be an overwhelming process feel easy and enjoyable. Thanks again for helping us find the perfect X5!
• LP

  Linda Pizzica

  Feb 19, 2026
  5.0
  Last year I traded in an X3 I loved, but it was time. Everyone at Hoffman exceeded my expectations when I purchased my new X1. I felt like I was part of a family, not just another customer. The entire dealership exceeded my expectations, including the service department. If you want the ultimate driving experience with the ultimate dealership experience you can look no further than Hoffman BMW of Waterbury. Linda Garrettson
• JG

  Jean Gonzalez

  Feb 18, 2026
  5.0
  Great experience a BMW of Waterbury. Nicole was GREAT over the phone and was very attentive and arrived at a deal before I even came in as I am from Syracuse, NY. Upon arrival, Ondre took VERY well care of me and got everything sorted while entertaining my crazy behind and veteran stories...all while training a new emplyee. Definitely, recommend BMW of Waterbury. Honest, Fast, and AWESOME!
• GP

  Gabrielle Peters

  Feb 9, 2026
  5.0
  ~ I absolutely love this dealership, they are friendly, knowledgeable & treat the customer very well. Today service advisor Catherine Santiago helped me sign in my vehicle & get it serviced. She's a standout between demeanor, care, & attention to detail. Catherine will go the extra mile to answer any & all questions, as well she puts you at ease that your vehicle is being taken care of, with the exact services needed. Every other employee I interacted with as well was wonderful .. from helping me with the wifi password or answering questions about my current lease expiration. You can tell the whole team here takes pride in what they do and are extremely competent too. Waiting room is large, sunny, with a killer coffee machine, high speed wifi, & snacks ... an added bonus vs dark dingy waiting rooms at some other dealerships. Bonus Tip: Their paid for service plans are 100% worth it.

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