AutoZone Auto Parts

4.2
592 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Waterbury #3226 in Waterbury, CT is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Waterbury, CT or call us at (203) 573-9338.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
564 W Main St, Waterbury, CT
06702, United States

Hours

Reviews

4.2
592 reviews
5 stars
385
4 stars
77
3 stars
56
2 stars
15
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised individual employees for their helpfulness and professionalism, several reviews highlighted rude behavior from staff and poor service experiences.

Inventory and Availability

Customers noted a good inventory of parts, but there were complaints about discrepancies between online availability and in-store stock.

Staff Knowledge

Many reviews mentioned knowledgeable staff who provided assistance and guidance, contributing positively to customer experiences.

Wait Times

Several customers expressed frustration with long wait times and inadequate staffing during busy periods.

Overall Experience

While some customers had excellent experiences and praised specific employees, others reported significant dissatisfaction, indicating inconsistency in service quality.
  • WJ
    WEYB JAYS
    Dec 18, 2025
    1.0
    Una mujer que trabaja en este lugar atiende con mala actitud a los clientes y no hace bien el su trabajo es prepetente
  • LT
    Lisa Torrez
    Dec 15, 2025
    1.0
    Terrible customer service. My mom simply went in to ask a question about a battery and the warranty on it and THE MANAGER was rude. He didn’t want to give her any information. She asked if they changed batteries which ALL AUTO ZONES do, he said no we don’t do that, I’m not doing that, go to a mechanic. She stated but she’s paying the mechanic what she can pay him. She then asks for the number of another autozone and he says, “you asking for too much now.” We will be taking this up the chain. It’s not even about changing the battery, he was straight up rude. Do better, it costs $0 to be kind.
  • DC
    Dustin Chasse
    Oct 16, 2025
    5.0
    They have a good inventory compared to other AutoZone locations in Waterbury CT. Employees where respectful and knowledgeable.
  • EE
    Erick
    Oct 8, 2025
    5.0
    Great service
  • JG
    Jen GiRui7
    Oct 5, 2025
    5.0
    Great customer service!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Waterbury, CT?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customers' convenience.