Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Waterbury #3226 in Waterbury, CT is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Waterbury, CT or call us at (203) 573-9338.
Feedback on customer service is mixed; while many praised individual employees for their helpfulness and professionalism, several reviews highlighted rude behavior from staff and poor service experiences.
Inventory and Availability
Customers noted a good inventory of parts, but there were complaints about discrepancies between online availability and in-store stock.
Staff Knowledge
Many reviews mentioned knowledgeable staff who provided assistance and guidance, contributing positively to customer experiences.
Wait Times
Several customers expressed frustration with long wait times and inadequate staffing during busy periods.
Overall Experience
While some customers had excellent experiences and praised specific employees, others reported significant dissatisfaction, indicating inconsistency in service quality.
WJ
WEYB JAYS
Dec 18, 2025
1.0
Una mujer que trabaja en este lugar atiende con mala actitud a los clientes y no hace bien el su trabajo es prepetente
LT
Lisa Torrez
Dec 15, 2025
1.0
Terrible customer service. My mom simply went in to ask a question about a battery and the warranty on it and THE MANAGER was rude. He didn’t want to give her any information. She asked if they changed batteries which ALL AUTO ZONES do, he said no we don’t do that, I’m not doing that, go to a mechanic. She stated but she’s paying the mechanic what she can pay him. She then asks for the number of another autozone and he says, “you asking for too much now.” We will be taking this up the chain. It’s not even about changing the battery, he was straight up rude. Do better, it costs $0 to be kind.
DC
Dustin Chasse
Oct 16, 2025
5.0
They have a good inventory compared to other AutoZone locations in Waterbury CT. Employees where respectful and knowledgeable.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Waterbury, CT?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customers' convenience.
What types of automotive brands and products are available at AutoZone Auto Parts?
AutoZone stocks brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance, offering products such as auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Where is AutoZone Auto Parts located in Waterbury, CT?
It is located at 564 W Main St, Waterbury, CT 06702, USA.
How can I contact AutoZone Auto Parts in Waterbury?
You can call them at (203) 573-9338 or email customer.service@autozone.com for assistance.
Are there any fast food options near AutoZone Auto Parts for a quick meal?
Yes, KFC and Subway are nearby fast food restaurants where customers can grab a quick bite before or after visiting AutoZone Auto Parts.
What automotive repair shops are close to AutoZone Auto Parts?
594 West Main Auto and West Main Auto are nearby automotive repair shops that customers might consider for vehicle servicing alongside visiting AutoZone for parts.
Are there any convenient services near AutoZone Auto Parts for package shipping or financial needs?
Yes, UPS Access Point locations for shipping, Western Union for money transfer services, and H&R Block for tax and financial services are nearby.
Does AutoZone Auto Parts accept online orders and have a website for location details?
Yes, you can find location details and make purchases online at https://www.autozone.com/locations/ct/waterbury/564-w-main-st.html.
What automotive-related competitors are located near AutoZone Auto Parts?
Nearby competitors include Advance Auto Parts, NAPA Auto Parts, and O’Reilly Auto Parts, all offering similar automotive products and services.