Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 689 Wolcott St in Waterbury offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
241 reviews
5 stars
126
4 stars
60
3 stars
28
2 stars
9
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some staff were praised for being helpful and knowledgeable, others were criticized for being rude or unprofessional.
Product Availability
Customers appreciated the wide range of auto parts available, often finding what they needed in stock.
Management Issues
Several reviews highlighted concerns about the management, particularly regarding unprofessional behavior and poor handling of customer issues.
Store Experience
The store was generally described as clean and well-organized, but some customers reported long wait times and mismanagement in service.
- MAMohamed El azzouziSep 8, 20251.0Unprofessional manager guy (with grey hair - Goatee beard). He acts like he owns the place. He lied to me about a 40$ rebate he told to come back next week and then upcoming week… nothing happened. He also refused to return an oil jug that was leaking ( never opened) The rest of the employees are friendly. This the only reason i still go there sometimes. Even i took my business to different auto parts companies.
- IIitfj.1974Aug 26, 20255.0Great customer service! Thanks for a great job! 😎
- JBJim BrownAug 4, 20251.0The balled guy who claims to be the supervisor is very rude and obnoxious. I saw him chase customers out the store. Omg- I am never coming back here
- ACALBERT CaraballoJul 7, 20205.0Staff was very helpful and courteous
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What automotive products can I find at Advance Auto Parts in Waterbury?
At Advance Auto Parts in Waterbury, you can find automotive aftermarket products including batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts offer free installation services?
Yes, Advance Auto Parts provides free battery and windshield wiper installation with a purchase. They also offer free battery testing and engine code scanning services. Exclusions may apply.
Can I recycle my used motor oil and batteries at Advance Auto Parts?
Yes, the Waterbury store recycles used motor oil and batteries for free. They also offer free battery testing and installation services.
Does Advance Auto Parts provide curbside pickup for online orders?
Yes, Advance Auto Parts at 689 Wolcott St offers curbside pickup service for your convenience.
What are the business hours for Advance Auto Parts in Waterbury?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and on Sunday from 9:00 AM to 7:00 PM.
What payment options are accepted at this Advance Auto Parts location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any nearby automotive service centers near Advance Auto Parts?
Yes, Pep Boys is nearby, offering automotive parts, tire dealer services, and automotive repairs. Customers can visit Pep Boys for additional automotive needs after shopping at Advance Auto Parts.
Is there a convenient shipping service near Advance Auto Parts in Waterbury?
Yes, there is a UPS Access Point location close by that provides courier, delivery, and shipping services, making it easy to send or receive packages after visiting Advance Auto Parts.
Where can I grab a coffee near Advance Auto Parts in Waterbury?
Aroma Joe's Coffee is a nearby coffee shop where customers can relax or grab a coffee before or after visiting Advance Auto Parts.
Does Advance Auto Parts offer loyalty programs or discounts?
Yes, customers can save by signing up for Speed Perks, a loyalty program that earns points for discounts on store items and gas at participating Shell stations. Additionally, there is a 10% military discount for active duty and veteran service members.